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Customer Service/ProcurementExpress Employment - Skilled Trades (AL) • Tallahassee, FL, US
Customer Service / Procurement
Express Employment - Skilled Trades (AL) • Tallahassee, FL, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent; a degree in business, supply chain management, or a related field is a plus. Proven experience in customer service and procurement or a related field. Strong communication and interpersonal skills with a customer-centric mindset. Excellent organizational skills and attention to detail. Proficiency in Microsoft Office Suite and experience with procurement software. Ability to work independently and as part of a team in a fast-paced environment. Problem-solving skills and the ability to think critically under pressure. Customer Service Business-to-Business (B2B)
Job Description
Job Description
Overview
We are seeking a dedicated and enthusiastic Customer Service / Procurement Specialist to join our team in Tallahassee, FL. In this role, you will be the vital link between our customers and our procurement processes, ensuring that our clients receive exceptional service while we efficiently manage our supply chain. If you have a passion for helping others and a knack for organization, we want to hear from you!
Responsibilities
- Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Assist in the procurement process by sourcing suppliers, negotiating contracts, and managing purchase orders.
- Maintain accurate records of customer interactions and procurement activities.
- Collaborate with internal teams to streamline processes and improve service delivery.
- Monitor inventory levels and assist in inventory management to ensure timely replenishment.
- Stay updated on industry trends and best practices in customer service and procurement.
- Prepare reports and presentations as needed to communicate procurement status and customer feedback.
Qualifications
You should be proficient in :
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Customer • Tallahassee, FL, US
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