Customer Service Representative

EMR, a leader in commercial kitchen repair, has a CSR / Call taker position open at our DCMV commercial service office in Beltsville, MD. Seeking strong customer service expertise, an upbeat & outgoing personality and solid organizational skills. Must have strong computer and typing skills and be detailed oriented. Office hours are Monday-Friday 8am-4 : 30pm. EMR is employee centric, offers a competitive salary, excellent benefits and medical insurance starting on the 1st of the month after hire.

EMR is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, pregnancy, marital status, disability status, genetic information, age, protected veteran status, membership in an employee organization, or other non-merit factors.

Position Requirements :

• Strong customer service background
• Upbeat & friendly / outgoing personality
• Ability to take a high volume of phone calls and thrive in a high stress environment
• Strong computer and typing skills
• Excellent communication and organizational skills
• Ability to multitask
• Ability to work in a team atmosphere and be a team player
• Clear criminal background
• Pre-Employment drug screening

Additional Position Preferences :

Position Benefits :

PPO H.S.A Catastrophic plan (higher deductible, lower premium)

PPO H.S.A plan (high deductible, low premium)

Mid. PPO plan (lower deductible, mid range premium)

High PPO plan (higher premium, co-pay only / no deductible)

Paid Leave :