LPN, Medical Care Coach

Commonwealth Pain & Spine is a pain management network dedicated to improving the lives of our patients by treating their pain with the utmost respect and providing them with the most innovative, safe, responsible, and clinically proven pain relief possible.

Our team of best-in-class physicians, administrators, and staff empathizes with the needs of our patients. We recognize that their pain is exhausting and debilitating and limits their quality of life. Relief from chronic pain is achievable in various degrees through our intelligent and multimodal team-based approach. Our entire team is committed to providing levels of patient satisfaction and overall clinical outcomes that far exceed the expectations of the medical community, referring physicians, and our customers.

Please note : This is a Hybrid role, you will be required to come in office part of the week .

Job Summary :

As a Medical Care Coach, you will be part of our Complete Care Program. You will play a vital role in our healthcare organization by providing personalized support and guidance to patients to help them navigate the complex healthcare system and improve their overall health and wellness. Commonwealth Pain and Spine is looking for passionate, tech savvy team members to serve our patients who are enrolled in Medicare’s Chronic Care Management Program In this role you will work closely with patients to empower them to make informed decisions about their healthcare, manage chronic conditions, and achieve their health goals. This role requires a deep understanding of medical care, strong phone communication skills, and a compassionate approach to patient support.

Responsibilities

Job Duties and Responsibilities :

Patient Engagement :

• Establish a strong rapport with patients, promoting trust and open communication.
• Assess patients' needs, preferences, and health goals, and create individualized care plans.
• Schedule and conduct regular check-ins to monitor progress and provide ongoing support.

Health Education :

Care Coordination :

Empowerment and Motivation :

Data Management :

Patient Advocacy :

Compliance and Training :

All other duties assigned including duties performed for affiliates, assigns, lessees, contractors or other third parties.

Required Skills

Required Skills & Abilities :

Education & Experience :

Education :

Physical Requirements :

The physical demands of this position will include sitting and standing with occasional light to medium lifting. An employee must meet these requirements to successfully perform the essential duties of this job. Reasonable accommodation will be made in accordance with ADA rules and regulations.

Commonwealth Pain and Spine is an Equal Employment Opportunity Employer!