Project Manager Senior, Order Fulfillment

Project Manager Senior, Order Fulfillment

Located in the heart of Central Ohio, Illuminate USA is transforming solar panel manufacturing from our cutting-edge facility in Pataskala. As a new standalone joint venture established by two global leaders in renewable energy, we've rapidly grown to over 1,500 associates and are now fully operational in our 1.1 million-square-foot factory. Our vision is to establish one of the largest solar panel manufacturing operations in the Western Hemisphere.

This is an exciting time to join Illuminate USA as we continue to grow and innovate. We're not just building solar panelswe're building a team of dedicated, passionate associates eager to make a real impact. If you're looking to be part of a collaborative, people-focused, and forward-thinking workplace, we want to hear from you!

We offer competitive pay, comprehensive benefits, and continuous opportunities for career growth. Come join us on this journey to create a brighter, more sustainable future in the Columbus area.

The Project Manager Senior, Order Fulfillment will oversee and manage end-to-end order fulfillment and solar panel delivery projects. This includes demand intake, order processing, product availability, lead times, and final delivery. The role serves as a central point of coordination between internal teams and external customers, ensuring on-time, accurate, and cost-effective execution. This position typically manages 2-3 large-scale and 1-3 mid to small scale orders or projects at a time.

Key Responsibilities

• Lead the end-to-end fulfillment of 2-3 large-scale and 1-3 mid to small scale orders or projects, from pre-sales through post-sales operations.
• Develop, review, and manage project schedules across production, inspection, warehousing, and delivery.
• Oversee contract requirements, client relations, and project deliverables.
• Ensure successful project completion in alignment with cost, time, quality, and execution standards.
• Serve as the primary contact for customers and internal stakeholders.
• Align customer requirements with internal execution plans.
• Drive internal teams to meet project objectives and deadlines.
• Communicate delivery plans clearly and commit to achievable timelines with customers.
• Facilitate demand review meetings and provide feedback to management for decision-making.
• Partner with Planning to align production schedules and create detailed delivery plans.
• Validate and process customer orders, ensuring accuracy in pricing, quantity, and delivery dates.
• Maintain sales orders in the ERP system and confirm compliance with financial and legal requirements.
• Maintain project trackers and generate regular fulfillment status reports.
• Monitor production and shipment progress, providing timely updates to customers.
• Track delivery performance and ensure company KPIs are achieved.
• Review and evaluate current fulfillment and project management processes.
• Recommend and implement improvements to enhance efficiency and accuracy.

Additional Duties

Qualifications

At Illuminate USA, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity for all, ensuring that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Your unique background and experiences are valued here, as we believe they strengthen our team and drive our mission forward.

Illuminate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.