Solar Service Technician / Site Assessor

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

At Buffalo Solar, were on a mission to power 1,000 businesses with clean, renewable energy over the next 10 years. To reach this ambitious goal, were expanding our team with people who are driven, reliable, and passionate about making a difference. Were currently hiring a Solar Site and Service Technician to perform commercial site assessments and provide ongoing service support for our solar installations. This role is ideal for someone who thrives in the field, enjoys solving problems, and takes pride in delivering high-quality work to business clients.

Repairs & Maintenance

• Assign and prioritize service requests to ensure timely responses.
• Document customer interactions, troubleshooting steps, and resolutions in Zoho Desk.
• Perform diagnostic tests and troubleshooting on to identify faults and inefficiencies.
• Repair and replace components including inverters, panels, wiring, and other electrical parts.
• Communicate with customers professionally and clearly about technical issues
• Be patient and persistent when working with vendors and tech support
• Support teammates, share knowledge, and jump in wherever help is needed
• Uphold Buffalo Solars safety standards and quality of work on every job

Site Feasibility & Data Collection

• Conduct thorough on-site assessments of commercial properties to evaluate solar potential.
• Gather necessary data, including roof conditions, shading analysis, electrical infrastructure, and structural integrity.
• Assess interconnection feasibility and recommend system designs that align with available incentives and compliance requirements.
• Take detailed photographs and field notes for the engineering, design, and sales teams.
• Provide preliminary feedback on interconnection feasibility and required upgrades.

Collaboration & Reporting

• Coordinate Scheduling of Site Assessment
• Work closely with sales representatives to ensure accurate assessments align with customer expectations.
• Submit detailed site assessment reports, including measurements, photos, and recommendations. Upload within 24 hours of completion.
• Complete line diagram prior to post site assessment meeting.
• Schedule and lead post site assessment meeting within 2 business days of completed site assessment
• Collaborate with team on methods and means
• Schedule and Attend pre-design meeting with Engineering

Required Skills & Qualifications :

• Solar industry experience (2+ years preferred), especially in commercial systems
• Strong understanding of electrical systems and components (e.g., inverters, panels, disconnects)
• Experience with site assessments, including shading analysis, structural evaluation, and electrical data collection
• Ability to troubleshoot and repair solar PV systems, including monitoring and performance issues
• Comfort working on rooftops, ladders, and in various weather conditions
• Valid drivers license and clean driving record
• Strong communication skills able to clearly report findings and work with clients and team members
• Familiarity with safety protocols (e.g., OSHA, fall protection, electrical safety)
• Basic proficiency with mobile apps, tablets, or site assessment software
• Self-motivated and organized able to manage tasks independently and document work accurately

Preferred Skills :

• NABCEP certification or equivalent
• OSHA 10, OSHA 30 preferred
• Experience with commercial solar design tools (e.g., Helioscope, Aurora Solar)
• Knowledge of NEC code as it applies to solar PV
• Experience with energy monitoring systems

Flexible work from home options available.