A company is looking for a Bilingual Insurance Customer Support Associate - Spanish-English - Remote USA.
Key Responsibilities
Identify and resolve complicated Broker, Group, or Member related issues regarding insurance benefits, claims, enrollment, and billing processes
Establish rapport with external brokers to build confidence in Healthcare Insurance
Provide concierge level support to brokers as they sell the company's products
Required Qualifications
1 year or more of customer service experience
High school diploma or equivalent
Bilingual in English and Spanish
Computer experience
15 mbps)
Insurance Associate • Arvada, Colorado, United States