Overview
$5000 Sign-on Bonus!
The Certified Medical Assistant (CMA) works with providers, nursing, and patient care techs to help support patient care needs on the inpatient med / surg rehab unit. In coordination and as delegated by the nurse, the CMA may complete the following tasks, but not limited to taking patient vital signs, performs dressing changes, passes non-controlled and non-intravenous medications, and supports admission and discharge tasks on the unit.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few :
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Clinical Excellence Focus : Promotes the use of evidence-based practice through the appropriate care protocols and procedures.
As delegated by the nurse, the CMA assesses patient's status through interview, observation and physical assessment of actual problems and outcomesAssists the nurse in the development of an individualized plan of care using a collaborative approach with the patient / family and health care team.Implements appropriate interventions identified in the plan of care to achieve expected patient outcomesSystematically evaluates and documents patient's progress toward expected outcomes / goals on an ongoing basis throughout the shift as directed by the nurseModifies plan of care based on evaluation as directed by the nurse.Completes required documentation as appropriate, including patient charting and event reportsAcquires and maintains current knowledge and skills in evidence-based practiceShares clinical knowledge through informal teaching and in response to the learning needs of othersPerforms select clinical duties, including but not beyond :
Taking vital signsOral, IM, and SUBQ medication administrationWound care and dressing changesAssisting in the completion of patient admissions and discharge workEnemasVaccine administrationChart reviewPatient educationCompletes other duties as assigned by the nurse.Work Environment & Culture Focus : Participates in interdisciplinary care of patient through collaboration with team members and utilizes additional resources when necessary.
Analyzes clinical situations in a systematic way and acts to obtain resources or correct problems to meet or exceed expected outcomes or patient needsRecognizes need for assistance and utilizes resources in a timely mannerAble to assume assignment of non-complex and some complex patient management with some turnover in assignment as directed by nurseConsistently prioritizes work based on changes in patient condition, changes in assignment and unanticipated interruptionsIdentifies and utilizes team resources to solve identified problems or needsCollaborates with the health care team in the organization of tasks and activities for the patient's care from admission to discharge according to the plan of care and to meet identified expected outcomesParticipates, when appropriate, in bedside shift reportCollaborates with nurses on patient's behalf when necessaryUtilizes communication and teamwork strategies aimed at promoting high team performance and achieving optimal patient outcomes and unit productivityChooses an appropriate and meaningful communication style when interacting with others; gives and accepts constructive feedback to / from peersParticipates in intentional rounds, communicates any next level of care needs.Performance Improvement Focus : Actively participates in data collection, analysis, problem solving and gives input on process improvements and patient satisfaction.
Assures that the care provided is consistent with standards of care, evidence-based practices, national patient safety goals, core measures and other quality initiatives undertaken by the unit / hospital, such as activity, basic hygiene and nutrition.Works with interdisciplinary team in identifying opportunities for improvement in patient care and patient / family satisfactionActively promotes and achieves customer satisfaction (patient, family, departments, providers)Participates in the implementation of Performance Improvement initiativesPromptly and efficiently follows up on patient / family requests / needs - anticipates patient / family needsEncourages coworkers in achieving excellent customer satisfaction; utilizes organizational service excellence standardsIdentifies practice problems on the unit with solutions generated.Implements changes in own clinical practice based on literature and unit process improvement outcomesPatient Education Focus : Adapts teaching strategies appropriately to meet the patient's / family's age specific needs.
Adapts teaching strategies based on patient's response, readiness to learn and level of comprehension as directed by nurse.Takes cultural, age-specific, gender, and developmental factors into consideration when teaching patients about procedures, illness, hospital experience, etc. under the direction of nurse.Ensures patient safety in the hospital environment by following policy / procedures and adhering to National Patient Safety GoalsConsults appropriate resources within the hospital to provide specialized educationUtilizes health patient education system and other resources for patients and family membersCompletes discharge education with patients and / or caregiver.Utilizes teach-back method of education.Qualifications
High School graduate or GED equivalent.Certificate of completion from an accredited Medical Assisting training program.Current certification as a Certified Medical Assistant through NHA or AAMA.Must possess and maintain current Basic Life Support (BLS) certification within 30 days of hire.Writes, reads, comprehends, and speaks fluent English.Basic computer knowledge using word processing, spreadsheet, email, and web browser.Multicultural sensitivity.Critical thinking skills using independent judgement in making decisions.Use of usual and customary equipment used to perform essential functions of the position.