Billing Operations Manager

A company is looking for a Manager of Billing Operations to lead and evolve their global billing function.

Key Responsibilities

Manage day-to-day billing operations to ensure timely and accurate invoicing

Collaborate on billing system enhancements and act as the primary escalation point for complex billing issues

Deliver actionable, data-driven insights on billing performance and oversee the month-end billing close process

Required Qualifications

5-8 years of experience in consumption-based billing, with at least 2-3 years in a leadership role

Hands-on experience managing high-volume billing operations in a SaaS or technology environment

Proven success in creating KPIs and dashboards to improve billing accuracy and efficiency

Working knowledge of ASC 606 and experience with SOX-relevant controls

Proficiency with ERP, CRM, and support systems, along with advanced Excel skills