Bilingual Patient Contact Specialist

A company is looking for a Patient Contact Specialist I Bilingual (English / Spanish).

Key Responsibilities

Schedule, cancel, and confirm medical appointments based on patient preferences and physician guidelines

Respond to non-scheduling inquiries and route calls as needed

Collect and maintain accurate patient registration and insurance information

Required Qualifications, Training, and Education

High School Diploma or Equivalent (GED) required

Minimum of 1 year of related work experience required

Proficiency in computer operations and ability to navigate multiple software applications

Familiarity with medical terminology is preferred

Ability to work in a home environment that meets specific technical requirements