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Senior Manager, Quality Assurance

Senior Manager, Quality Assurance

Big Belly Solar LLC CareersLawrence, Massachusetts, US
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Description :

Location : In-person, Lawrence, MA

This role is responsible for driving quality processes and practices throughout the entire product lifecycle, from initial design to end-of-life. The Senior Manager will collaborate closely with Manufacturing Operations, Engineering, and parts suppliers to ensure the delivery of robust products that meet Bigbelly's objectives for manufacturability, cost, quality, and on-time delivery. The ideal candidate will possess a strong track record in the Manufacturing of electromechanical systems and PCBAs.

  • Quality Assurance in Manufacturing : Verify proper specification and inspection of components and finished goods. Ensure manufacturing processes are well-designed, analyzed, and validated.
  • Supplier Quality Management : Evaluate component and sub-assembly subcontractors to guarantee hardware quality and adherence to relevant standards and regulations.
  • Process and Quality Planning : Partner with the Plant Manager to develop, implement, and maintain essential documentation such as Process Flows, Control Plans, Measurement System Analyses (MSAs), and Quality Plans.
  • Inspection and Testing : Establish and implement effective inspections, test methodologies, and sampling plans to confirm that supplier parts and assembled product s meet specifications and expectations.
  • Technical Expertise : Provide technical guidance in conducting Process Failure Mode and Effects Analyses (PFMEAs) with Suppliers and in developing process validations.
  • Supplier Change Management : Ensure proper approval, documentation, and communication of Supplier Change Requests.
  • Problem Solving and Failure Analysis : Support quality metrics and provide leadership in resolving issues and conduct failure analysis with manufacturing partners and component suppliers.
  • Design for Manufacturability (DFM) : Support DFM initiatives both within Bigbelly and with manufacturing partners.
  • Mechanical Design Support : Offer guidance and support to the mechanical design team to facilitate successful new design introductions at mechanical fabrication vendors, including First Article Inspection and First Off Tool Sample approval.
  • Root Cause Analysis and Corrective Actions : Conduct thorough root cause investigations for product quality issues and implement appropriate corrective and preventive actions. Investigate and report on field quality issues and product failures, leading cross-functional resolution efforts.
  • Reliability Monitoring : Calculate and monitor the Mean Time Between Failures (MTBF) of designed products and recommend improvements to enhance reliability.
  • ISO Certifications : Conduct timely audits of our ISO 9001 and ISO 14001 for compliance as well as process improvement.

Requirements : Required :

  • Bachelor's or master’s degree in industrial engineering, Mechanical Engineering, or a related technical field with a strong background in electromechanical and electronics assembly .
  • Minimum of 7 years’ experience as a quality manager overseeing quality control, developing and implementing quality systems, and ensuring compliance with regulations and customer requirements.
  • Minimum of 10 years of experience in Quality Assurance / Quality Engineering roles focused on Manufacturing assembly operations. Broad knowledge of mechanical / plastics parts manufacturing is desired.
  • Proven experience in transitioning products from the design phase into manufacturing.
  • Solid engineering knowledge in FMEA, Statistical Process Control (SPC), Process Characterization, and Gage Repeatability and Reproducibility (GR&R).
  • Familiarity with IPC610 guidelines and ISO standards.
  • Strong foundation in Manufacturing Engineering, Design for Manufacturability, and New Product Introduction processes.
  • Proficiency in utilizing analytical tools and methods, including statistics (Minitab preferred), Design of Experiments (DOE), and relevant computer software for design, development, and manufacturing.
  • Highly self-motivated with a demonstrated ability to lead teams effectively without direct authority.
  • Willingness and ability to travel approximately 15–30% of the time for supplier visits or business meetings, both domestically and internationally.

    • Preferred Additional Skills and Qualifications :

  • Experience working with Tier 1 and 2 EMS or CM providers.
  • Knowledge of Lean Manufacturing principles.
  • Six Sigma Black Belt certification.

    • PI66bc961ddb12-37344-37705636

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    Quality Assurance Manager • Lawrence, Massachusetts, US