Associate Director - Healthcare Market Researcher, Oncology Expertise Preferred (Remote)

Who We Are

C Space is the leader of Online Communities - having defined and redefined Online Communities for 25 years. We create vibrant hubs of customer insights and put our clients on a first-name basis with their customers. Now part of the Escalent group of companies, along with Hall & Partners, this is a great time to join C Space due to an expanded offering and broadened client base to extend our reach.

Who You Are

A senior, seasoned market researcher or consultant with 6+ years of experience in the healthcare / life sciences industry.

Deeply familiar with the life sciences ecosystem including the pharmaceutical / biotech industry and healthcare systems.

Strong across qualitative and quantitative methodologies, with comfort guiding teams on research design, execution, and storytelling.

Skilled in building trusted relationships with brand leaders, insights teams, and cross-functional healthcare clients.

An expert across therapeutic areas. Experience in oncology is strongly preferred.

A strong communicator and strategic thinker who’s energized by solving complex problems with collaborative teams.

Base salary range for this role is $100,000 - $125,000. If this is not the right range for you, please check out our other openings. This position is 100% remote (you must be based in the United States).

Role Summary

We are seeking a leader to join our high-performing Health Leadership Team – someone who will help us to drive our goals forward, elevate our team members, deliver exceptional value to clients, and contribute their unique perspective and healthcare expertise.

What You’ll Do

Client Work (80% of time)

Run market research and related customer experience projects end to end

Lead client discussions to define objectives by actively listening and asking the right questions.

Conduct in-depth research (and coach others to conduct research) with HCPs and patients / caregivers by using diverse techniques to uncover answers to client problems; you should have familiarity with a range of qualitative methodologies as well as with survey writing.

Write and / or review persuasive reports and deliverables; display versatility in writing styles and formats (e.g., from quick team emails to C-suite communications), effectively adapting your writing to diverse audiences.

Deliver recommendations to senior clients on how to apply customer-inspired-growth.

(Not required, but desirable) Moderate live (video) interviews with healthcare providers when needed, crafting incisive discussion guide that respect physicians’ time and interests while focusing on our clients’ business objectives.

Be a trusted consultant to your clients

Bring your expertise. You will bring not only methodological expertise, but also subject matter expertise in various therapeutic areas and healthcare settings.

Immerse yourself. Understand your client’s business, the therapeutic area, and your HCP / patient / caregiver respondents to ensure findings are both insightful and actionable.

Be a strategic partner. Offer proactive thinking, application of insights, and clear guidance in the shifting healthcare landscape.

Build strong relationships. In partnership with your teams, create trusted relationships with senior level clients that drive great work and account growth.

Uncover the opportunity. Create space to listen, plan, and workshop with your clients at the start of the engagement and check-in throughout.

Bring the brief. Leveraging our thought leadership and integrated services, grow the business by regularly uncovering opportunities to deliver value across your clients’ organizations.

Train Others (10% of time)

Upskill the wider health team in gaining comfort with different methodologies as well as subject matter expertise in life sciences.

Develop talent. Develop 3-4 of our existing team members into expert life science researchers by teaching them how to properly immerse and understand client needs within more clinically-oriented therapeutic areas and methodologically complex projects.

Business Development (10%)

Elevate outreach. Review proposals and new business materials to ensure clinical and methodological rigor and expertise.

Have a POV. Join pitch teams to provide strategic and clinical expertise, both behind the scenes and in client-facing conversations.

Be a team player. Partner with colleagues across Escalent to identify and shape new opportunities.

Compensation, Benefits, and Culture

Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)

401k with Company Match

Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time

Paid Parental Leave - 8 weeks

12 Paid Company Holidays

Hybrid / Virtual Work - Virtual-first workforce with employees in most states - Occasional travel maybe required.

Base salary range for this role is $100,000 - $125,000 (determined by level of experience)

Explore Our People page to learn more about the people behind the brand : https : / / cspace.com / who-we-are / people / .

We are focused on building a diverse and inclusive business and we welcome applications from people from diverse backgrounds, abilities, and walks of life – talented, creative people with their own voice, ideas and perspectives. So if you think you have the right skills and mindset for this position, whether through education, work or life experience, please apply.

Equal Opportunity Employer : All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

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