Teller

Job Description

Job Description

Position Title : Teller

FLSA Status : Non-Exempt

Reports to : Branch Manager

POSITION SUMMARY

The Teller is responsible for performing a range of banking transactions and providing excellent and exceptional customer service. This role involves handling cash, processing deposits and withdrawals, and assisting customers with their banking needs. The teller plays a key role in maintaining accurate financial records and ensuring a positive customer experience.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Transaction Processing : Accurately execute a variety of customer transactions, including deposits, withdrawals, loan payments, check cashing, cashier’s checks, savings bonds, and cash advances. Ensure each transaction is processed efficiently and in compliance with bank policies.
• Cash Management : Daily balance and reconcile the cash drawer, identifying and addressing any discrepancies promptly. Maintain optimal cash levels and ensure the secure handling of all cash and negotiable instruments. Recognize and report counterfeit currency in accordance with established procedures.
• Customer Service : Deliver outstanding customer service based on E2 practices, ensuring interactions with internal and external customers are responsive, courteous, and timely.
• Compliance Adherence : Ensure adherence to state and federal regulations as well as all bank policies and procedures, including but not limited to BSA-AML.

MARGINAL FUNCTIONS & RESPONSIBILITIES

POSITION QUALIFICATIONS

Required Skills, Abilities & Experience

Preferred Skills, Abilities & Experience

PHYSICAL QUALIFICATIONS

EQUIPMENT USED

WORK CONDITIONS

Disclaimer :

The job description is intended to provide a general overview of the typical responsibilities and requirements associated with this position. It is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required for this role. The Bank & Trust reserves the right to amend or modify the job description at its discretion to meet organizational needs or comply with legal requirements.

Equal Opportunity Employment :

The Bank & Trust is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating an inclusive environment for all employees.

Reasonable Accommodation :

The Bank & Trust is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or an accommodation due to a disability, please contact our Human Resources department.