Customer Experience Specialist
VirtualVocationsKansas City, Missouri, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
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A company is looking for a Customer Experience Specialist to enhance customer interactions and drive sales and retention.
Key Responsibilities :
Deliver personalized and effortless interactions through various communication channels
Become an expert in products and services to provide effective customer support
Share insights from customer interactions to advocate for service improvements
Required Qualifications :
Minimum of 1 year of experience in a contact or call center, preferably in D2C subscription businesses or the pet industry
Strong rapport-building skills with customers
Eager to learn and develop professional skills
Ability to thrive in a fast-paced environment and manage multiple priorities
Dog lovers are a plus
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Customer Experience Specialist • Kansas City, Missouri, United States
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