Job Description
Job Description
Description :
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Summary
Under the direct supervision of the Community Manager, the Maintenance Supervisor is responsible for overseeing all aspects of facility maintenance, renovation and repair. Organizes, monitors, and supervises facility maintenance operations; performs a variety of technical tasks relative to community maintenance. The Maintenance Supervisor has primary responsibility for the physical integrity of each community and proper maintenance and oversight. The majority of a Maintenance Supervisor’s time is involved in the scheduling of work orders, the preparation of new apartments for occupancy, and completion of on-going maintenance projects on each community.
The Maintenance Supervisor and / or Maintenance Technician are on-call for maintenance emergencies 24 hours per day, 7 days per week or as scheduled.
Reports To
Community Manager
Primary Duties and Responsibilities
- Providing excellent service to residents, guests, employees and contractors
- Overseeing the maintenance staff for the community. Ensures all maintenance team members have proper safety training, utilize proper equipment, and adhere to policies and procedures.
- Providing training to all maintenance staff members to be able to fill-in as necessary
- Scheduling work orders
- Maintaining the community effectively while following budget guidelines
- Overseeing the completion of routine service requests within 24-hours
- Completing service request records and informing the Community Manager of any resident / property maintenance issues
- Developing maintenance and cleaning schedule for all areas of the community including common areas, amenities, breezeways, parking lots and entrance areas
- Keeping maintenance shop in an organized and clean condition. Maintains an accurate inventory of all equipment and communicates to Community Manager when new supplies and / or equipment are needed.
- Purchasing all maintenance supplies in accordance with budgeted guidelines
- Adhering to all government policies including OSHA and EPA guidelines
- Reviewing work with all outside contractors prior to completion
- Maintaining operations and response plans for issues such as asbestos, lead, radon, and mold
- All other miscellaneous duties as assigned
Requirements :
Minimum Qualifications
Associate degree (A. A.) or equivalent from two-year college or technical school; two years related experience and / or training; or equivalent combination of education and experience2 years hands-on experience in the installation, maintenance, trouble shooting, and repair of building mechanical systems, including HVAC, plumbing and electrical systemsMust have basic computer skills necessary to enter and retrieve data from a computer and to program access gates and systems via the computer Required Certificates, Licenses, RegistrationsEPA Certification (HVAC) Type 1, Universal preferredCity and / or State certification requirements must be met if applicable (i.e. pool operations, maintenance, electricians, etc.)Certified Apartment Maintenance Technician (CAMT) preferredKnowledge, Skills, and Abilities Required
Working knowledge of electric, plumbing, HVAC and basic constructionAbility to read, analyze, and interpret technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicAbility to solve practical problems and has the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to read and understand operating statements and budgetsProfessional demeanor resulting from previous maintenance experienceExcellent customer service skillsGood communication and listening skillsAble to lead, manage and train othersAble to be an effective team player and interact well with othersOrganized and detail-orientedPatient, even-tempered and works well under pressureEffective time management skillsAble to maintain confidentialityAble to follow directions from a supervisorAble to understand and follow posted work rules and proceduresAble to accept constructive criticismMust have basic hand tools and personal protective equipmentAble to climb and work from ladders and the ability to lift and carry heavy loadsWorking Conditions
Work is performed in an indoor and outdoor field environment; travel from site to site; exposure to dust, grease, noise, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions. Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and / or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information. Possible to work long hours and odd schedules (weekends) in order to fulfill job duties. #zr #ft
Requires normal range of vision to complete workRequires mobility (i.e. climb stairs / ladders) to access all areas of the apartment and communityRequires hearing and speech to communicate with residents, vendors, supervisors and employees on a regular basisWill require repetitive motion of hands / wrists while using basic maintenance hand toolsRequires the ability to lift up to 50 poundsMust be able to stand, walk and climb stairs for extended periods of timeMust be able to bend, stoop and move in such a way that is required to complete specific tasksMust be able to work flexible hours, often beyond normal “business hours” including weekends, when necessary