Quality Auditor

Quality Auditor

The Quality Auditor will work within ServiceNet's programs and be responsible for developing and implementing quality assurance strategies, conducting audits and reviews of ServiceNet programs, and making recommendations for improvements. This position requires strong analytical and communication skills, attention to detail, and the ability to work collaboratively with staff at all levels of the organization.

Key Responsibilities :

• Develop and implement quality assurance strategies and procedures to evaluate program effectiveness and ensure compliance with regulatory requirements.
• Conduct internal audits and reviews of ServiceNet programs to identify areas for improvement and make recommendations for corrective action.
• Evaluate documentation and program records to ensure accuracy, completeness, and adherence to policies and procedures.
• Provide feedback to program staff and leadership on audit findings and assist in developing and implementing corrective action plans.
• Collaborate with program staff to identify and develop training and professional development opportunities related to quality assurance and program evaluation.
• Prepare and present reports on audit findings, including recommendations for improvement, to ServiceNet leadership and external stakeholders.
• Perform other duties related to advancing our work to support the DBIS division or QRC Department.

Qualifications :

Benefits :

About ServiceNet :

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join us and become part of a caring community that helps others find joy and purpose. Apply today.