Talent.com
Product Integration Support Specialist

Product Integration Support Specialist

Travel Leaders Group Holdings LLC dba Internova Travel GroupNew York, NY, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Product Integration Support Specialist

Job Locations

US-Remote

Job ID

2025-3608

Division

Global Travel Collection

# of Openings

Max

USD $24.05 / Hr.

Min

USD $14.66 / Hr.

Overview

Global Travel Collection (GTC ), part of Internova Travel Group, is the most influential collection of international luxury travel agencies. More than 1,500 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC's combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients.

Responsibilities

Provide customer support for the online booking tools and other corporate travel software offered by Global Travel Collection. This role faces both internally, with our advisors, and externally, with our corporate clients. A successful candidate would have great customer service skills, have a working knowledge of online booking tools, and the desire / ability to solve problems daily.

Provides support of corporate online booking tools, such as Concur, Emburse, and Deem (and any new OBTs) to meet client needs.

  • Monitor the Help Desk calls and emails. This includes picking up tasks, completing them, and communicating their completion as needed.
  • Implement new accounts by following established implementation process.
  • Present trainings and demonstrations in a professional manner.
  • Other duties as assigned.

Qualifications

  • 1-3 years' experience with Concur Travel corporate online booking software preferred, with the ability to learn other tools such as Emburse and Deem
  • Bachelor's degree or equivalent experience preferred.
  • Previous travel agency experience preferred.
  • Working knowledge of GDS systems. (Sabre knowledge preferred)
  • Exceptional customer service skills required along with strong business communication skills (both oral and written).
  • Excellent presentation skills with the ability to conduct training in both virtual and in-person environments if needed.
  • Detail-oriented while coordinating and managing multiple projects simultaneously.
  • PAY AND BENEFITS

    Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

    The salary range on this job posting / advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

    This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.

    Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

    Prospective Employee Privacy Policy

    #LI-Remote

    serp_jobs.job_alerts.create_a_job

    Product Support Specialist • New York, NY, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Senior ETF Product Specialist

    Senior ETF Product Specialist

    Capital GroupNew York, NY, United States
    serp_jobs.job_card.full_time
    I can succeed as a Senior ETF Product Specialist - Strategy and Development at Capital Group.Global Product Strategy & Development is part of Capital Group's North America Client Group.As ETF Produ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Implementations Specialist

    Implementations Specialist

    VirtualVocationsElizabeth, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementations Specialist US-East (SaaS B2B Finance Data).Key Responsibilities Serve as the primary contact for new customers, guiding them through data-intensive imp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Direct Support Professional

    Direct Support Professional

    Beacon Specialized LivingKeansburg, NJ, US
    serp_jobs.job_card.full_time
    Join the Beacon Specialized Living Services Team : Make a Real Impact!.Are you looking for a meaningful career where you can make a difference in the lives of others? Do you have a passion for suppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Technical Product Support Specialist

    Technical Product Support Specialist

    VirtualVocationsJamaica, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Product Support Specialist.Key Responsibilities Troubleshoot escalated technical issues and establish solutions across agricultural software and hardware Dev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    CDP Solutions Specialist

    CDP Solutions Specialist

    VirtualVocationsFlushing, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a CDP Solutions Specialist.Key Responsibilities Build and optimize audience segments, automation workflows, and campaign triggers for omni-channel engagement Collaborate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Product Manager - Backend Integration

    Product Manager - Backend Integration

    VirtualVocationsFlushing, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Product Manager - Backend Integration.Key Responsibilities Own the product backlog and manage day-to-day execution for a key feature area of the developer platform Tra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Integration Oversight Lead

    Integration Oversight Lead

    VirtualVocationsAstoria, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Integration Oversight Lead to support the Department of Veterans Affairs in Electronic Health Record Modernization. Key Responsibilities : Gather and populate data for V...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Integration Consultant

    Integration Consultant

    VirtualVocationsJamaica, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Integration Consultant to support the setup of inbound and outbound XML / APIs between UKG Pro and a Benefits carrier. Key Responsibilities Set up inbound and outbound XM...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Support Specialist

    Product Support Specialist

    CassidyNew York, NY, US
    serp_jobs.job_card.full_time
    New York City • Full-time • In-office.Cassidy is an AI automation platform that helps companies turn complex, manual workflows into fast, reliable automations.We work with leading com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Inside Sales & Support Specialist

    Inside Sales & Support Specialist

    HUDSON LAB AUTOMATIONSpringfield, NJ, US
    serp_jobs.job_card.full_time
    Hudson Lab Automation is seeking an.Inside Sales & Sales Support Specialist.This role is responsible for executing demand generation activities, ensuring accurate customer data, and providing t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Product Support Specialist

    Product Support Specialist

    VirtualVocationsBrooklyn, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Product Support Specialist.Key Responsibilities Provide phone and ticketing case support for FACTS products / services Collaborate with internal teams to proactively add...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    AMS360 Support Specialist

    AMS360 Support Specialist

    VirtualVocationsNewark, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an AMS360 Support Specialist.Key Responsibilities Provide support to users on AMS360 and ancillary products post-conversion Collaborate with cross-functional teams to en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Product Management Associate

    Product Management Associate

    VirtualVocationsPaterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Associate, Product Management- IT Solutions.Key Responsibilities Support the management of Microsoft 365, Smartsheet, Airtable, and Mural, including user support...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Product Analyst

    Technical Product Analyst

    VirtualVocationsJamaica, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Product Analyst to provide technical customer service for their software.Key Responsibilities Monitor and manage support ticketing system to address customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Solution Specialist

    Solution Specialist

    VirtualVocationsPaterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Solution Specialist (RCM).Key Responsibilities Establish deep subject matter expertise in specific solution areas Partner with Sales teams to drive deals through produ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Sales Support Specialist

    Sales Support Specialist

    VirtualVocationsNewark, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Support Specialist who will assist the sales team by managing administrative and operational tasks. Key Responsibilities Provide sales desk ticket support and assi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Integration Solutions Manager

    Senior Integration Solutions Manager

    VirtualVocationsFlushing, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sr Integration Solutions Manager.Key Responsibilities Lead the planning, design, and execution of technical integrations across various partners and platforms Develop ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Implementation Specialist

    Implementation Specialist

    VirtualVocationsBronx, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementation Specialist to join their remote team.Key Responsibilities Partner with new customers to understand their specific needs and objectives Configure the IA...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30