Medical Records Retrieval Agent

A company is looking for a Communication Center Representative.

Key Responsibilities

Contact provider offices to request copies of medical records

Identify and coordinate the retrieval method and scheduling of record retrieval

Enter and maintain records into the in-house computer application to document and track record retrievals

Required Qualifications

Previous call center sales or collections experience, preferably in a healthcare environment

Knowledge and training in accurate data entry and office procedures

Understanding of HIPAA regulations

Must have reliable high-speed internet and own computer equipment

High School diploma or equivalency required