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Customer Service Field Representative
Customer Service Field RepresentativeAd-Vance Talent Solutions • Palmetto, FL, US
Customer Service Field Representative

Customer Service Field Representative

Ad-Vance Talent Solutions • Palmetto, FL, US
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Customer Service & Water Meter Technician

Location : Palmetto, FL

Full-Time | MondayFriday | Benefits Eligible

Pay : $16.80

About the Job

The City of Palmetto is hiring a Customer Service & Water Meter Technician to support our Water and Customer Service Department. This role is hands-on and customer-facing youll perform meter readings, install and repair water meters, respond to customer questions, and help keep our water systems running smoothly.

What Youll Do

  • Read, track, and record water consumption and report unusual changes (leaks, damages, high / low usage)
  • Meet with customers to provide education about water usage and address questions (bilingual skills preferred)
  • Install, clean, and repair water meters
  • Respond to service orders, including disconnections and reconnections
  • Perform preventative maintenance : cleaning, digging, lifting, spraying, and light equipment operation
  • Assist with route analysis and department improvements
  • Serve as backup at the front desk : scheduling, answering calls, assisting customers, creating reports

What Were Looking For

  • High school diploma or GED required
  • 2+ years of experience in customer service (preferably in water conservation, landscaping, utilities, or related field)
  • Strong communication skills and ability to work with customers and internal teams
  • Ability to use computers, tablets, Microsoft Word, Excel (AMR software experience a plus)
  • Bilingual preferred
  • Some knowledge of plumbing repair (or willingness to learn)

    • Requirements

  • Valid drivers license
  • Ability to obtain Backflow Testing Certification within one year

    • Why Join Us?

  • Opportunity to serve your community
  • Stable, full-time position with benefits
  • Hands-on role with both fieldwork and customer interaction

    • IND3

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    Field Service Representative • Palmetto, FL, US