Sr. Product Manager, Payer Solutions

Webmd Ignite Senior Product Manager

Webmd is an Equal Opportunity / Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Overview : WebMD Ignite is seeking a strategic and user-obsessed Senior Product Manager to lead the roadmap and evolution of Coach, our flagship care management solution. Coach empowers payer-based care teamsincluding Care Managers, Health Coaches, Triage Nurses, and Case Managersto deliver personalized health education to members managing acute and chronic conditions. In this role, you will drive the vision, development, and adoption of Coach as a clinical enablement tool within payer organizations. You'll guide a cross-functional team to deliver intuitive, high-impact capabilities that enhance care team workflows and improve member outcomes. This position requires a strong mix of strategic thinking, healthcare expertise (particularly payer workflows), product leadership, and technical fluency. We're seeking a passionate, collaborative problem-solver who thrives in a fast-paced, mission-driven environment.

Key Responsibilities :

• Act as the "voice of the user," representing payer care team needs across internal and client-facing initiatives.
• Define and maintain the multi-year product roadmap for Coach, aligning with WebMD Ignite's broader platform strategy.
• Collaborate with UX, engineering, content, and data science teams to deliver best-in-class search, recommendation, and tagging features that help care teams easily find relevant content.
• Partner with clients and internal clinical SMEs to ensure content relevance and usability within care workflows.
• Own backlog management, prioritization, and writing user stories that translate clinical and business needs into actionable features.
• Collaborate with Product Marketing to conduct market research and competitive analysis to guide product direction and innovation.
• Lead with your dev manager buy-build-partner evaluations for any third-party integrations or enhancements.
• Collaborate with Product Marketing to develop business models, pricing strategies, and ROI justifications for product investments.
• Support go-to-market efforts, client implementations, and training content.
• Monitor product usage metrics and client feedback to continuously improve adoption and outcomes.
• Present product updates to executives, clients, and cross-functional stakeholders.

Requirements :

Preferred Qualifications :

Comp Range : $125,000 to $140,000 Depending on Experience

This position is also eligible for a commission plan, based upon personal sales goals and results achieved

Benefits :

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.