Front Desk Associate - One Rincon Hill
Action Property Management – San Francisco, CA
Action Property Management is seeking a Front Desk Associate for our luxury association at One Rincon Hill in San Francisco.
Overview
Join our team to represent Action Property Management and the Association by delivering exceptional customer service and supporting residents at the front desk.
Job Responsibilities
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls; receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
Qualifications / Requirements
Must be over 18 years of age and successfully pass a pre-employment background check and drug screeningHigh School Diploma or GED EquivalentAt least 6 months of customer service experience; hospitality, luxury retail or fine dining experience is preferredHospitality management college students or recent graduates are highly desiredPolished and professional appearance and demeanorUpbeat and positive team player attitudeStrong judgment and solutions-orientedProactive customer service approachWhy Join Action?
Action's goal is to attract and retain the best talent in the industry. We are rated 4.3 Stars on Glassdoor.Team Member Perks
Comprehensive health benefits and paid time off package for qualifying employeesOngoing hospitality and property management trainingOpportunities for career growth and advancementValues driven company culture promoting teamwork and excellenceCompensation : $26.00 - $27.00 Per Hour
Schedule : Thursday to Sunday; 7 : 00 AM - 3 : 30 PM
Why You'll Love Working at Action
We offer competitive pay and opportunities for career growth. Our benefits package includes medical, dental, vision, 401(k) with company match, and life and disability support for qualifying team members, plus paid time off and holidays for qualifying employees.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
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