Summer Intern - User Experience Research (Omaha, NE)

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.

Summary of the Job : Position Overview

Join First National Bank of Omaha's strategic initiative to capture and integrate frontline employee insights into our product development process. This role offers a unique opportunity to leverage direct customer interactions to identify hidden pain points and drive innovation opportunities.

Project Description

The Employee Experience Integration Project aims to establish structured methods for gathering valuable feedback from frontline employees, synthesizing findings into actionable insights, and creating sustainable channels for ongoing employee-driven innovation.

About This Role : Key Responsibilities

Assist in developing research methodologies to gather employee feedback

Coordinate and participate in targeted research activities with frontline staff

Document and organize collected insights and recommendations

Support the analysis and synthesis of research findings

Help create frameworks for sustainable employee-driven innovation channels

Contribute to presentations and documentation of project outcomes

Qualifications

Current enrollment in undergraduate or graduate program in business, design, psychology, or related field

Strong interpersonal and communication skills

Basic understanding of research methods and data analysis

Excellent organizational abilities and attention to detail

Interest in financial services and customer experience

Ability to work collaboratively in cross-functional teams

The Ideal Candidate for This Role :

Learning Opportunities

Gain hands-on experience in user research and innovation methodologies

Develop professional skills in business communication and project management

Build understanding of banking operations and customer service dynamics

Network with professionals across various departments at FNBO

Work Environment :

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Compensation and Benefits Overview :

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs :

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Time Off Programs

Health Savings Account (HSA) / Dependent Care

Employee Banking

Growth Opportunities

Tuition Assistance

Short-Term / Long-Term Disability Insurance

Learn more about FNBO benefits here : https : / / www.fnbo.com / careers / benefits / .

To obtain compensation and benefit information related to this specific role, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number : R-20251176

Equal Opportunity & Belonging :

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

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'EEO is The Law' Supplement for Federal Contractors

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'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity / Affirmative Action / Veterans / Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana

(this applies to all non-California applicants)

Application Deadline :

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.