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Customer Advocacy Marketing Manager

Customer Advocacy Marketing Manager

VirtualVocationsWorcester, Massachusetts, United States
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A company is looking for a Customer Advocacy Marketing Manager to champion customer voices and transform their stories into powerful marketing campaigns and sales assets.

Key Responsibilities

Own the customer story process, creating a portfolio of marketing assets

Collaborate with cross-functional teams to integrate customer advocacy into marketing initiatives

Lead webinars and virtual events to showcase customer success and drive engagement

Required Qualifications

5+ years of experience in customer marketing, advocacy, or a related role

Experience in storytelling and copywriting for case studies and marketing content

Familiarity with go-to-market strategies and customer engagement

Ability to leverage AI and automation for content creation and workflow optimization

Data-driven mindset to analyze performance and shape marketing strategies

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Customer Marketing Manager • Worcester, Massachusetts, United States

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