Talent.com
Call Center Representative

Call Center Representative

QC ConnectAtlanta, Georgia, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

About Us

QC Connect was founded in 2025 in Atlanta, GA, with a mission to transform customer communication for businesses. We believe that every call is an opportunity to build trust and strengthen relationships, which is why we train our agents to handle every interaction with professionalism, empathy, and efficiency.

Position Summary

We are looking for reliable and customer-focused Call Center Representatives to handle incoming and outgoing calls, assist with customer inquiries, and ensure every interaction is positive and professional. This is an excellent opportunity for individuals who enjoy problem-solving, clear communication, and working in a team-oriented environment.

Key Responsibilities

  • Answer inbound calls and respond to customer questions or concerns in a professional manner
  • Make outbound calls for appointment reminders, follow-ups, or client outreach
  • Provide accurate information about products, services, or accounts
  • Document all customer interactions in the company’s CRM system
  • Escalate complex issues to supervisors when necessary
  • Meet performance targets such as call handling time, customer satisfaction, and accuracy
  • Support the team by maintaining a positive and professional work ethic

Qualifications

  • High school diploma or GED required
  • Strong communication and active listening skills
  • Ability to stay calm under pressure and handle high call volumes
  • Basic computer literacy and ability to learn new systems quickly
  • Reliable, punctual, and eager to grow within the company

    • Full-Time Benefits Include :

  • Medical, Dental, and Vision Insurance
  • 401(k) with employer match
  • Paid Time Off (PTO) and holidays
  • Paid training and ongoing development opportunities
  • Life and disability insurance
  • Employee wellness programs
    • serp_jobs.job_alerts.create_a_job

    Call Center Representative • Atlanta, Georgia, United States

    Job_description.internal_linking.related_jobs
    Call Center Representative

    Call Center Representative

    Serenity Mental Health CentersSandy Springs, GA, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Ready to Make an Impact in Healthcare? Join Serenity.Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we’re transforming mental wel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.new
    Call Center Representative

    Call Center Representative

    Biz Voice BoostAtlanta, Estados Unidos
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Biz Voice Boost is a leading provider of customer communication and call center solutions, helping businesses strengthen their client relationships through professional support and efficient servic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Outbound Call Center Representative - Insurance

    Outbound Call Center Representative - Insurance

    Alacrity SolutionsConyers, GA, US
    serp_jobs.job_card.full_time
    Outbound Call Center Representative - Insurance.Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest indepe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Supervisor

    Call Center Supervisor

    Serenity HealthcareAtlanta, GA, US
    serp_jobs.job_card.full_time
    Are you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare technology leader, is in search of a dynamic and mission-oriented Call Cente...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Outbound Call Center Data Collection Agent - CES

    Outbound Call Center Data Collection Agent - CES

    Titan TechnologiesAtlanta, GA, US
    serp_jobs.job_card.full_time
    Outbound Call Center Data Collection Agent - CES.Telaforce, a Titan Technologies company, is HIRING in the heart of Downtown Atlanta!. HSA ($50 / month company contribution).We're interviewing now to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Representative

    Call Center Representative

    Serenity HealthcareAtlanta, GA, US
    serp_jobs.job_card.full_time
    Serenity Healthcare is a mission driven company that is centralized around the quality of care for our patients and their families. As a Call Center Representative, you will have the opportunity to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Part-Time Call Center Representative (Temp-to-Perm)

    Part-Time Call Center Representative (Temp-to-Perm)

    Ivy Rehab NetworkAtlanta, GA, US
    serp_jobs.job_card.part_time +1
    Part-Time Patient Engagement Advocate (Call Center Representative).At Ivy Rehab, we're "All About the People"! As a Part-Time Patient Engagement Advocate (Call Center Representative), you will play...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Corporate Lead Call Center Rep

    Corporate Lead Call Center Rep

    EyeSouth PartnersLawrenceville, GA, US
    serp_jobs.job_card.full_time
    Corporate Lead Call Center Representative.We are actively recruiting for a Corporate Lead Call Center Representative to join our growing team at Eye South Partners. If you wish to join a growing tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Representative •ASAP •

    Call Center Representative •ASAP •

    Hustle Notice BizAtlanta, GA, US
    serp_jobs.job_card.full_time
    Call Center Representative ASAP.Location : Atlanta, GA Company : Unilux Brand.Unilux Brand We are seeking a highly motivated and customer-oriented Call Center Representative to join our dynamic team ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    REMOTE Call Center Customer Service Representative

    REMOTE Call Center Customer Service Representative

    TEKsystemsAtlanta, Georgia, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Looking for experienced individuals to deliver the highest level of PROFESSIONAL customer service experience : .Engage with customers over the phone and reply to online chat inquiries.Help customers ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Patient Service Representative / Medical Call Center Representative

    Patient Service Representative / Medical Call Center Representative

    Tap Growth aiAtlanta, Georgia, US
    serp_jobs.job_card.full_time
    We're Hiring : Medical Teleservices Representative! 🌟.Medical Teleservices Representative.It records instructions from provider in PARRS and updates member demographics. Typically, approximately a 1...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Call Center

    Call Center

    Chicken Salad ChickAtlanta, GA, US
    serp_jobs.job_card.full_time
    Providing first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Command Center Associate

    Command Center Associate

    Floor & Decor HoldingsConyers, GA, US
    serp_jobs.job_card.full_time +1
    Customer Storage Buy Specialist.This role has a minimum base pay from $15.This position is responsible for greeting customers and managing the customer storage pick-up process.Full-Time and Part-Ti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Billing Representative

    Call Center Billing Representative

    RyderAlpharetta, GA, US
    serp_jobs.job_card.full_time
    The Call Center Representative I will receive inbound phone calls at our call center from Ryder Platinum National Accounts, Ryder Shops, and On Demand Customers and will be responsible to help sche...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    TTECDuluth, GA, US
    serp_jobs.job_card.full_time
    Your potential has a place here with TTEC’s award-winning employment experience.As a Customer Service Representative working onsite in Duluth, GA, you’ll be a part of bringing humanity to business....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Field Sales Representative

    Field Sales Representative

    AT&TPeachtree Corners, GA, United States
    serp_jobs.job_card.full_time
    Join an elite group of sales professionals bringing customized, white glove experiences directly in the customers home.Field Sales Representatives at AT&T are driven to connect every interaction i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - 2nd Shift

    Customer Service Representative - 2nd Shift

    XPONewnan, GA, US
    serp_jobs.job_card.full_time
    What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications : 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Micr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Call Center Representative Agent Work At Home - Part Time Paid Panelists

    Call Center Representative Agent Work At Home - Part Time Paid Panelists

    ApexFocusGroupAtlanta, GA, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify. No call center representative agent experience needed.Call ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30