Patient Access Services CoordinatorSalem Hospital NSMC • Northampton, MA, US
Patient Access Services Coordinator
Salem Hospital NSMC • Northampton, MA, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionInterview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreements form. Perform admitting duties and register patients via hospital computer system. Enter daily orders / charges via the Order Entry System on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly. Assign patients to a room based on diagnosis, precautions, and type of accommodations available or requested. Escort or arrange to have patient transported to appropriate room. Transfer and discharge patients as requested by Nursing Service. Perform scheduling duties. Receive referral information from patients, physicians, and therapists. Schedule patients according to current systems and keep all systems and involved parties up to date throughout each day. Track cancellations and no-shows. Interact effectively with medical and nursing staff in the Emergency Department in order to gather correct, complete data necessary to ensure that clinical and fiscal responsibilities are facilitated for both the patient and the Hospital. Follow manual procedures when computer system is not functioning properly. Accept pre-admission orders from physicians either in writing or orally. Schedule pre-admission testing in accordance with Hospital regulations and guidelines. Schedule all elective admissions. Notify physician's office that an admission type may be inappropriate according to insurance guidelines. Alert the physician's office when prior approval is needed for a patient. Schedule necessary pre-admission appointments and patient assessments. Call patients at home to verify information prior to admission and call physician's office if a patient has not arrived for his / her pre-admission visit. Visit patient(s) or family on Hospital unit if necessary to complete data. Stay current with new admission regulations of the many public and private insurance companies which patients carry such as Medicare pre-admission approval guidelines, Master Health Plus prior approval, and others. Recognize and take action when a patient is scheduled inappropriately or does not follow necessary procedures so as not to leave the Hospital at a financial risk. Contact an insurance plan for authorization, if necessary, prior to admission. Determine which insurance plan is to be billed as primary or secondary. Explain over the phone and in person, hospital and insurance regulations relating to surgery, visiting hours, charges, pre-admission testing requirements, clinic appointment verification, and other related issues to patients as necessary. Listen to complaints and concerns of patients and the public, assisting to solve problems if possible and escalating to a supervisor when necessary. Transmit required information to appropriate departments. Use phone system to page physicians and technologists and park calls as needed. Utilize Keyfile system for faxing reports to physician's offices online. Utilize optical imaging system to retrieve radiology reports. Provide patient information in accordance with regulations governing divulgence of information, such as providing ambulance personnel with necessary information. Distribute federal and state-mandated information to patients. Verify benefits on all designated patient types. When necessary, assist with pre-certifications with insurance carriers. Notify patients and / or appropriate medical personnel of outcome. Notify insurance carriers of admissions, observations, or other patient visits as required. Receive payments from patients or their representative. Assist patients with short form Free Care applications. Post and total all Hospital receipts in standard Cash Receipt Journals. Balance cash against receipts. Prepare bank deposits. Maintain petty cash. Act as a custodian of patients' valuables for safekeeping. Maintain confidentiality of all patients' records and data. Interface with medical records department as required based on department, hospital, and patient care needs. Maintain census statistics and index of assigned and vacant beds. Requisition office supplies and forms when necessary. When triage nurse is not on duty, prioritize the admitting needs of patients. Alert medical personnel of patients needing immediate attention. Provide coverage for extra shifts in the case of an unexpected absence of a staff member or for vacation coverage to provide coverage for patient care needs. Work a flexible schedule as needed and be able to work in other satellite facilities such as Amherst. Regular and reliable job attendance is an essential job function. Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance and environmental standards. Meet annual competency and retraining requirements. Attend meetings as required. Perform other functions / duties as requested.
Patient Access Services Coordinator
The Patient Access Services Coordinator is responsible for performing various duties involved in admitting in-patients, out-patients, emergency patients, and clinic patients. This includes cashiering and pre-certification verification, acting as a custodian of patient valuables and safekeeping, maintaining petty cash fund, assisting in the resolution of admission, billing, or other problems related to the collection of an account balance, as well as maintaining Patient Access Services Department records and statistics.
Minimum Requirements :
- High school diploma or equivalent required
- One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting; patient access services experience preferred.
- Familiarity with and understanding of hospital admissions, patient account systems, and major health insurers and general coverage issues preferred
- Previous cashiering experience preferred
- Demonstrated typing proficiency, personal computer, and CRT experience required; Enterprise Scheduling System experience preferred
- Demonstrated interpersonal, oral and written communication skills required
Schedule : Friday, Saturday, and Sunday 7 : 00am - 3 : 30pm
Essential Job Functions :
serp_jobs.job_alerts.create_a_job
Patient Coordinator • Northampton, MA, US
Job_description.internal_linking.related_jobs
A company is looking for a Patient Scheduling Coordinator to assist in scheduling visits and addressing patient inquiries.
Key Responsibilities Respond promptly and courteously to patient inquirie...serp_jobs.internal_linking.show_more A company is looking for a Patient Care Coordinator.Key Responsibilities Answer incoming calls from patients, caregivers, and referral sources regarding nutrition therapy order status Process pr...serp_jobs.internal_linking.show_more 
Nightingale Nurses is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in North Adams, Massachusetts.
Job Description & Requirements.You may not realize it, but as an...serp_jobs.internal_linking.show_more Nightingale Nurses is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in North Adams, Massachusetts.
Job Description & Requirements.You may not realize it, but as an RN w...serp_jobs.internal_linking.show_more 
Modern Healthcare Solutions is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in North Adams, Massachusetts.
Job Description & Requirements.Modern Healthcare Solutions J...serp_jobs.internal_linking.show_more A company is looking for a Utilization Management Intake Coordinator.Key Responsibilities Handles incoming authorization requests efficiently and accurately Determines authorization requirements...serp_jobs.internal_linking.show_more A company is looking for a Referral Coordinator (Remote in Central Texas).Key Responsibilities Coordinates all aspects of the patient referral process, ensuring adherence to established timelines...serp_jobs.internal_linking.show_more 
Patient Experience Coordinator.At Aspen Dental, we put you first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).Our best-in-cl...serp_jobs.internal_linking.show_more
Holyoke Medical Center is a proud 219-bed community hospital that has served the healthcare needs of the pioneer valley for over 125 years.
We continue to grow and address the needs of our community...serp_jobs.internal_linking.show_more
AHS Staffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in North Adams, Massachusetts.
Job Description & Requirements.Pay package is based on 12 hour shifts ...serp_jobs.internal_linking.show_more
Mercy Medical Center a member of Trinity Health Of New England is looking for a Client Services Coordinator to join our Rehabilitation team located in Chicopee.
The Client Services Coordinator is re...serp_jobs.internal_linking.show_more Patient Access Services Coordinator, Rehab.With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and...serp_jobs.internal_linking.show_more A company is looking for an Intake Coordinator (Remote).Key Responsibilities Manage prior authorization requests and communicate with patients to obtain insurance information Answer phones, rece...serp_jobs.internal_linking.show_more A company is looking for a Patient Access Associate, Nights.Key Responsibilities Serve as a Call Center agent for Patient Access Registration activities Ensure patient accounts are complete with...serp_jobs.internal_linking.show_more 
Maxim Healthcare is hiring for a Client Coordinator to work with clients, patients, and active caregivers to identify open shifts, availability, and coordinate schedules.
Competitive pay & weekly pa...serp_jobs.internal_linking.show_more
We are hiring a full-time MDS Coordinator to join our dynamic care team at Berkshire Rehabilitation & Skilled Care Center in Sandisfield!.
Berkshire Rehab is a 57-bed skilled nursing facility.Mo...serp_jobs.internal_linking.show_more A company is looking for a Manager, Patient Access to lead and grow their Patient Care Representatives.Key Responsibilities Lead, coach, and develop a high-performing Patient Access team to deliv...serp_jobs.internal_linking.show_more A company is looking for a Patient Access Scheduler II to join their team.Key Responsibilities Coordinate and manage inbound and outbound calls in a contact center setting Schedule specialty app...serp_jobs.internal_linking.show_more
Patient Scheduling Coordinator
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Patient Care Coordinator
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel Emergency Room RN
Nightingale Nurses • North Adams, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Med Surg / Telemetry
Nightingale Nurses • North Adams, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Med Surg / Telemetry
Modern Healthcare Solutions • North Adams, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Utilization Management Coordinator
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Referral Coordinator
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Patient Coordinator
Aspen Dental • Enfield, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Registration Coordinator
Holyoke Medical Center • Holyoke, Massachusetts, United States, 01040
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Travel Emergency Room RN
AHS Staffing • North Adams, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Client Services Coordinator - Rehabilitation Services
Trinity Health • Chicopee, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Patient Access Services Coordinator - 40hrs / Day Shift
Salem Hospital NSMC • Northampton, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Intake Coordinator
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Patient Access Associate
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Coordinator
Maxim Health Systems • Holyoke, MA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
MDS Coordinator
Berkshire Rehabilitation & Skilled Care Center • Sandisfield, Massachusetts
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.new
Patient Access Manager
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Patient Access Scheduler II
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new