Join to apply for the Restaurant Manager role at The Charter Oak
This range is provided by The Charter Oak. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$85,000.00 / yr - $100,000.00 / yr
Requirements
- Minimum 2 years relevant experience in a similar role in hospitality
- Accelerated managerial skills
- Wine & spirits knowledge
- Pleasant, outgoing personality, with good written and verbal communication, and interpersonal skills
- Proactive and takes initiative
- Well organized
- Able to work fast and calm under pressure
- Mature, with an attention to detail and organization
- Stand, sit, or walk for an extended period of time
- Move, lift and carry objects weighing up to 50 pounds with or without assistance
- Ability to multi-task and work independently as well as in and managing a team
- In-depth working knowledge of food and beverage preparation and presentation
- Proficient in computer use, Resy, Point of Sale, Excel and Word
Primary Responsibilities
Train, coach, and manage service staffConduct staff educationDevelop and implement updated SOPs for FOH teamCoordinate daily restaurant service operations and activitiesAssist in coordination and execute on and offsite eventsCreate efficient and effective FOH schedulesAssist General Manager in monitoring sales, budgets, food and beverage costs, staffing expenses, and financial controlsLeading pre-shift lineups that incorporate education, VIPs, SOPs and BOH inputBuild and maintain guest relationshipsInteract with guests and ensure all inquiries, complaints, and recoveries are handled promptlyMonitor adherence and ensure compliance to health, safety, hygiene standards, and recordsEnsure food and alcohol regulations are adhered toAssist General Manager in facilities management i.e. R&M, Cap-Ex requestsAdditional Responsibilities
Liaise between General Manager and restaurant service staffOversee preparation of guest billing and collection of moneyAttend management meetings and financial reviews of G / L and P&LDaily opening and closing procedures, cash drawer and safe reconciliation, server check out reviewKeep current with trends in the restaurant industry and communityExpectations
Interact with all guests according to company standards, anticipate and address guest service needs, and assist individuals in need. Thank guests and treat with genuine care and appreciation. Speak with others using clear, professional language, and appropriate etiquette. Develop and maintain positive working relationships with others while supporting the team to reach common goals. Ensure adherence to quality expectations and standards. Follow all company safety and security policies and procedures, as well as, report accidents, injuries, and unsafe work conditions to ownership. Complete all applicable safety training and certifications. Ensure uniform and personal appearance is clean and professional. Maintain confidentiality of proprietary information and protect company assets. Perform other reasonable job duties as requested by Supervisors or Ownership. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Compensation Details
Compensation : Salary ($85,000.00 - $100,000.00)
Benefits & Perks : Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts, Wellness Program
Required Skills
Training and CoachingStaff ManagementEducation CoordinationBudget monitoringSales monitoringCustomer Relationship ManagementComplaint ResolutionHealth and Safety ComplianceAlcohol Regulation ComplianceFinancial Control MonitoringLiaison Between Management and StaffBilling PreparationCash HandlingTrend AwarenessGuest InteractionProfessional CommunicationTeam SupportQuality AdherenceSafety ProceduresProactivityInitiative TakingOrganizationAbility to Work Under PressureAttention to DetailTeam ManagementFood and Beverage KnowledgeComputer SkillsPhysical Ability to Lift and Carry ObjectsMultitaskingFlexibility in work scheduleNote : This description reflects the information originally provided and has been reformatted for clarity and compliance with formatting guidelines. No additional facts have been added.
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