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HR Executive
HR ExecutiveINTELLISWIFT INC • Ann Arbor, MI, US
HR Executive

HR Executive

INTELLISWIFT INC • Ann Arbor, MI, US
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Job Description : The HR Shared Services Coordinator will be part of a team that is the first point of contact for employees that have HR related questions.

The selected individual will :

  • Perform customer service functions by answering employee emails and phone calls pertaining to HR matters, resolving most cases within 24hrs.
  • Open and close out HR tickets in Service Now.
  • Provide tier 1 support for HR applications, benefits, compensation, staffing, and learning.
  • Enter and audit employee hires and data changes in Workday.
  • Conduct mini new hire orientation, including I-9 form and other related documents with employee.
  • Schedule and create courses in the Learning Management System.
  • Process terminations and conduct exit interviews.
  • Generate reports from various HR systems.
  • Maintain employee files.

Minimum Qualifications :

  • Bachelor's degree preferred or equivalent combination of education and experience.
  • Prior HR experience preferred.
  • Proven organizational skills with attention to detail and the ability to prioritize work.
  • Operates with a high sense of urgency.
  • Team player willing to assist wherever there is a need.
  • Exercise considerable judgment and discretion in handling telephone calls and emails, routing them to others when appropriate.
  • Must have exceptional customer service skills.
  • Proficient with Microsoft Office and Windows-based applications, especially Word, Excel, and Outlook.
  • Ideal candidate will be highly motivated and a quick learner with the ability to master new systems quickly.
  • Excellent verbal and written communication skills.
  • Handle sensitive and confidential information with discretion.
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    Executive • Ann Arbor, MI, US