Client Service Associate

A company is looking for a Client Service Associate in Employee Benefits.

Key Responsibilities

Assist with the placement and service of employee benefits for clients, resolving claims and administrative issues

Manage day-to-day service requests and respond to client inquiries within established guidelines

Explain administrative processes related to employee enrollment, assist with audits, and support special projects as needed

Required Qualifications

3 - 4 years of experience in a customer service role

Knowledge of health and welfare employee benefits and ACA requirements

Proficiency in MS Office Suite, particularly Outlook and Excel

College degree preferred, but relevant experience may be considered

Ability to work collaboratively in a team environment and manage multiple priorities