Project Manager Loan Servicing Transformation (AFSVision) DCA2276
Location : Buffalo, NY
Work Arrangement : Hybrid (onsite 3 days / week) Remote : No
Contract Length : 2,144 total hours ( 40 hrs / week; 8 hrs / day ) Timesheets : Standard, Weekly (week starts Sunday )
Overview
Lead cross-functional, high-visibility initiatives central to a large servicing transformation (legacy platforms AFSVision ). Youll own cross-pod orchestration , convert business intent into signed-off future-state packages , and ensure deliverables meet program quality bars and are test-ready . Expect broad engagement across Commercial Lending Operations and partner lines of business, with heavy facilitation and decision enablement.
What youll do
- Define scope & approach for division / department initiatives; direct and monitor resources and work plans.
- Plan / chair summary & decision meetings; synthesize pod inputs into clear recommendations and drive sign-offs.
- Set the quality bar for workflows, requirements, and traceability; ensure audit-ready documentation aligned to regulatory expectations.
- Partner with platform SMEs (strategic implementation partner) to reconcile business needs with AFSVision capabilities; document trade-offs / gaps and close decisions.
- Lead / coordinate multi-team delivery (up to ~1020 contributors); may directly manage staff.
- Track milestones / KPIs, manage RAID , escalate blockers, and report status / risks to leadership.
- Engage broadly across Commercial Lending Operations , Commercial / Business / Private Banking, and Risk / Compliance.
- Adhere to client risk, regulatory, and internal control standards; support audit and governance requirements.
Required qualifications
Education / Experience : Senior track leading large, complex programs; Bachelors degree preferred (or equivalent experience).Domain : Experience with Loan Servicing operations / technology; AFSVision strongly desired (LoanIQ / Fiserv valuable).Delivery leadership : Proven success leading multi-pod / workstream initiatives (system migrations, business transformation) with measurable outcomes.Facilitation & documentation : Executive-level facilitation; ability to produce / oversee future-state workflows, requirements, and test-ready artifacts .Tools : Microsoft Office (Excel / PowerPoint / Word) required; Visio / Miro for mapping, Smartsheet / Project for planning (helpful).Onsite cadence : Able to work in Buffalo, 3 days / week (no remote).Preferred qualifications
Banking / Financial Services background; regulated-industry experience with strong governance orientation.Experience presenting to governance forums; comfort navigating competing stakeholder priorities.