Community Manager Job at Bell Partners Inc in Knightdale

MediabistroKnightdale, NC, United States

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Join Bell Partners and be a difference maker.

At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.

As a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates.

What We Can Offer You

Opportunities for career growth
Total rewards benefits package
Cell phone allowance
Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
Customized training programs
Associate referral bonus plan
Diverse, equitable, and inclusive work environment
A culture that empowers you to make a difference

What You’ll Do To Make a Difference

Motivate associates through recognition programs, training, and team building

Ensure team meets BAL strategic drivers

Train staff members on proper leasing techniques and resident service

Ensure property performance is maximized, including walking the grounds and inspecting apartments

Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)

Conduct regular performance appraisals and address any employee relations or associate concerns

Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys

Conduct weekly meetings with leasing and maintenance staff

Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals

Develop an annual marketing plan and conduct marketing reviews monthly

Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary

Hold responsibility for 35% of leasing activities

Regular attendance and punctuality

What You Bring To Our Team

BA / BS in business, sales, or related field, relevant experience, or a combination

Successful supervisory experience

3+ years’ experience in a property management role preferred

The ability to build, lead, and serve on teams

Strong marketing skills required

Advanced mathematical skills and ability to analyze and explain financial reports

Strong working knowledge of MS Office Suite including MS Excel

Superior interpersonal skills and the ability to provide exceptional customer service

Strong time management skills and the ability to multi-task required

Knowledge of Yardi Voyager, or other similar programs preferred

Demonstration of Bell Core Values

Physical Requirements Of The Job

Walking, bending, reaching, climbing, and lifting to 30 lbs.

Ability to work with mechanical and electrical equipment, as well as hazardous materials

Must be comfortable with heights and moving heavy objects

About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.

Join Bell to be a difference maker. Apply today!

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

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Community Manager • Knightdale, NC, United States