Broadband Specialist V, Headend

Position : Broadband Specialist V, Headend

Mediacom Communications

Position Overview

Primarily responsible for maintenance, repair, additions, alterations and general upkeep of primary headends, secondary headends, hub sights and relay sights, antennas, towers, earth stations. Reception, processing, combining and transmission of standard analog and digital CATV services, high speed and telephony duties as directed by Supervisor.

Position Responsibilities

• Perform all job responsibilities and duties of a Broadband Specialist I-V.
• Perform regular maintenance, repair, testing, alignment, alterations and adjustment on all headend equipment including, but not limited to, processors, modulators, demodulators, encoders, decoders, satellite receivers, all types of switchers, fiber optic transmitters, fiber optic receivers, other fiber optic equipment, digital headend equipment, telephony equipment, generators, air conditioning, power conditioning and other headend and plant equipment.
• Ability to perform regular proof of performance and other headend and plant testing, documentation and reporting in accordance with FCC rules.
• Perform headend alterations including design changes, service additions, service changes, channel rearrangements, equipment improvements and changes including air conditioning, power conditioning, standby generators, towers, antennas and satellite RX / TX stations.
• Maintain thorough and current proficiency of FCC performance specifications, and can, without supervision, initiate and complete comprehensive testing including (but not limited to) all FCC required or recommended tests and measurements.
• Ensure that the headend and all related equipment is properly maintained within these specifications at all times.
• Perform training of personnel as directed by supervisor.
• Protect and defend equipment, property and material against loss, theft or damage.
• Maintain all equipment assigned in proper working order including regular calibration, repair, adjustment and alignment.
• Maintain security, including security and alarm systems, of facilities in accordance with policy.
• Perform installations and changes of service, while adhering to applicable codes, requirements, guidelines, company procedures and safe work practices to provide an outstanding customer experience.

Position Requirements

Physical Requirements

Get to know us

Mediacom Communications is known by our Mediacom brands, including : Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards

Mediacom is proud to have received the following recognitions : 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

Who you are matters here

Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer

The salary range for this position is $24.00 - $38.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications / licenses.

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