Admissions and Administrative Coordinator

Admissions And Administrative Coordinator

The School of Information (UMSI), a progressive, interdisciplinary professional school offering five academic programs, has an exciting opportunity for an Admissions and Administrative Coordinator. Reporting to the Assistant Director of Admissions and Recruitment Operations, you will provide critical support for areas of recruitment, admissions, office management, and events for the Recruitment and Admissions Team.

The Recruitment, Admissions and Financial Aid (RAFA) Team is a high-performing team of professionals motivated to create a positive experience for all applicants to our programs. We are responsible for all recruitment and admission activities for our three (3) residential programs, which include one (1) undergraduate and two (2) master's degree programs, as well as our online master's degree program.

The School of Information (UMSI) is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant and ethical solutions connecting people, information and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human-computer interactions. Our school mission is to create and share knowledge so that people will use information - with technology - to build a better world.

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include :

• Generous time off (Vacation, Holidays, Season Days, Family Leave)
• A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting
• Many choices for comprehensive health insurance
• Dental and vision insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Tuition support program

Responsibilities

Be the first contact for answering and assessing inquiries received by phone, email, and in-person

Support overall application processing goals as the lead processor for application materials including verification of transcripts, GPA calculations, TOEFL scores, and other documents; work with applicants to ensure all materials have been received and processed

Manage the application deferral process (tracking applicant requests, updating official records in Wolverine Access, updating relevant reports shared with internal and external partners, maintaining communication and confirmation of future enrollment)

Lead the I-20 process for incoming students, and other student data processing

Confirm and organize logistics of All UMSI Recruitment and Admissions events; room scheduling, catering, visitor accommodations, signage, event support (working events, setting up, taking down, clean up), and technology needs and set up

Required Qualifications

Bachelor's degree or an equivalent combination of education, certification, and experience

2 years experience in a related role requiring confidentiality, organization, prioritization, and troubleshooting to achieve results

2 years experience with web-based systems, databases, and basic spreadsheets

Experience providing quality customer service to students, faculty, and staff in higher education or a similar environment

Modes Of Work

Positions that are eligible for hybrid or mobile / remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This is a hybrid position. You will have the opportunity to work one (1) day per week remotely during the school year, dependent on office coverage needs, with additional remote opportunities in the summer. The main office workspace for this position is located in the Leinweber Computer Science and Information building at 2200 Hayward St., Ann Arbor, MI. Punctual and regular attendance is required. You may travel to multiple locations on and off campus. You may work during non-business hours and on weekends based on the requirements for your position.

Additional Information

Visa sponsorship is not available for this position.

Salary Information :

The salary range for this position is $51,000 to $58,000. Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.

Union Affiliation

This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.