Primary Duties and Responsibilities :
Coordination of onsite and virtual meetings
Daily phone and email support up to and including communication with sales representatives and faculty
Run various report to manage workload effectively and efficiently
For onsite meetings, individual will partner with other supplier partner to ensure onsite needs are met
Setting up virtual credit cards for dinner meetings
Communication with Clients and Faculty
Review documents for accuracy / ensure compliance requirements are met
Ensuring all meeting materials are complete, accurate and delivered to the necessary recipients on a timely basis and ensure SLAs are met
Work closely with other team members to ensure successful execution of meetings
Help the sales force with troubleshooting issues and answering questions
Manage a very active after-hours duty officer support line
Post program follow-up to ensure the team has the data necessary for proper close out of a program
Adherence to various policies (i.e. Confidentiality, sensitive communication, intellectual property)
Competency Requirements :
Excellent interpersonal skills
Superior customer service and organizational skills
Ability to handle a high call and program volume
Exceptional attention to detail
Good oral and written communication skills as well as focused listener
Ability to prioritize, multi-task and to work under tight deadlines
Demonstrate ability to work in a fast-paced environment
Ability to work flexible schedules and / or extended hours to meet clients business needs
Proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace
Other Education / Skills Experience Desired :
High School or equivalent
o College Degree Preferred
5 years experience in field or related area
Event Coordinator • East Rutherford, NJ, US