Business Data Analyst

About Us Concord isn't your typical consulting firm; we're an execution-focused company passionate about delivering results.

Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data.

Our services and solutions include Data and Analytics (Snowflake, Databricks, Martech, Analytics), Digital Experience (Salesforce, Headless Commerce, UI / UX), and Engineering and Application Services (Application Modernization, Greenfield Apps, Portal Buildout, etc.).

We are seeking a Business Data Analyst to work across functional areas such as Delivery, Finance, Delivery Operations, People Operations, and Recruitment to ensure seamless communication and flawless service.

This role requires a person who sweats the details, so our Delivery Team can focus on providing award-winning data and analytics and world-class customer experiences.

This role is new to our business unit as we scale, and we anticipate the perfect hire is a detail-oriented and organized communicator who takes ownership of driving end-to-end processes across functional areas.

What You Will Be Doing Work with the Data & Analytics Business Unit, Recruitment, and People Operations to coordinate recruiting, hiring, and onboarding.

Work with the Data & Analytics Business Unit and Finance to ensure accruals, invoicing, and POs are sent and collected on time.

Provide a centralized point of contact between other functional areas and the Data & Analytics Business Unit.

Host a monthly cross-functional meeting to ensure all functional areas know what the others are working on; proactively note downstream impacts and support necessary coordination to avoid disruptions.

Work with the Finance and DeliveryOps teams to analyze & interpret weekly and monthly reporting for BU leadership; support data hygiene required for reliable reporting Drive and introduce operational efficiencies — gather requirements and coordinate with cross-functional areas as needed.

Maintain consistent file governance across SharePoint, Teams, and Confluence.

Support account program / project management as required.

Coordinate with BU leadership to complete special projects as required within the realm of operational efficiencies and cross-functional orchestration.   What We Are Looking For 3+ years of agency or consulting experience.

Strong knowledge of Program Management & Delivery Operations subject matter.

Experience leading cross-functional projects and communications.

Experience with Microsoft and Atlassian is a must.

Experience with Data & Analytics is a plus.

Experience with Salesforce admin, Parallax, JazzHR is a plus.

Strong interpersonal, written, and verbal communication skills.

Exceptionally organized with the ability to multi-task on multiple projects in a fast-paced environment, while maintaining attention to detail and flawless customer-centric focus.

Ability to drive outcomes and take ownership of cross-functional initiatives.

BS / BA in Business, Program Management, Communications or related fields.   What We Offer Health, Dental, and Vision Insurance :

• Comprehensive coverage to support your well-being.

Employer Contributions to Health Savings Accounts (HSA) :

Flexible Spending Accounts (FSA) :

Disability Insurance :

Life and AD&D Insurance :

Paid Time Off (PTO) and Holidays :

Employee Assistance Program (EAP) :

Career Growth Opportunities :

Team Engagement Activities :

Salary range :

Interview process :

Our core capabilities work together to help companies untangle their toughest business and technology challenges :