Resident Service Specialist - Residences on Jamboree & Los Alisos Apartments

Description

UDR, Inc. and its affiliated companies are adding a Dual-Site Resident Service Specialist to our team. This position will work at The Residences on Jamboree and Los Alisos, our exclusive apartment communities located in Irvine and Mission Viejo, CA.

Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?

As a Resident Service Specialist , you ensure our residents are provided a seamless move-in experience and an enhanced lifestyle during their residency.

Essential Job Functions :

Move-In Coordination

• Ensure each new resident has a move-in orientation conducted by appointment.
• New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.

OneSite Responsibilities

Customer Service Administration

Property Condition oversight

Back-Up coverage

Experience, Knowledge and Skills :

Education :

Career Development and Advancement :

We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization's most important asset.

Exceptional Benefits :

We offer a comprehensive benefit package, apartment rental discount, company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.

Benefits Offered :

Hourly Range :

$25 / hr. - $27 / hr., depends on experience

About UDR, Inc.

UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!

UDR Inc. is an Equal Employment Opportunity Employer.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.