Board-Certified Genetic Counselor

A company is looking for a Software Success Manager to support customer success with software solutions.

Key Responsibilities :

Support sales with clinical and technical demos of software products

Collaborate with customers and internal teams to refine clinical workflows

Lead customer training on software solutions and monitor success metrics

Required Qualifications :

Bachelor's degree in Engineering, Computer Science, Business, or a related field

3+ years' experience in implementing and supporting enterprise solutions

5+ years' experience in customer success management or a client-facing role

Board-certified genetic counselor preferred

1+ years' experience in project management preferred