Director of Specialty Operations
VirtualVocationsMission Viejo, California, United Statesjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Director, Specialty Operations to lead back-office processing teams in Specialty Services.
Key Responsibilities :
Lead and manage the delivery of a shared service team performing compliance-focused work
Oversee high-volume operations, ensuring efficient workflow management and adherence to SLAs
Extract and analyze large datasets to drive operational decisions and implement process improvements
Qualifications & Experience :
Bachelor's degree (B.A. or B.S.) or equivalent education and experience
8+ years of experience in operations management and process improvement
4+ years of experience in process definition and implementation
Strong experience with workflow management tools and advanced data analytics skills
Proven track record in managing teams and driving strategic enhancements
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Director Of Operation • Mission Viejo, California, United States
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