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LAB Infra Engineer

LAB Infra Engineer

Global Connect TechnologiesDowningtown, PA, US
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Job Description

Job Description :

We are seeking a skilled Lab Infrastructure Engineer with a strong networking background and programming experience to support our team in maintaining and troubleshooting lab environments. The ideal candidate will have hands-on expertise in network infrastructure, surveillance, and performance analysis, with the ability to resolve complex issues efficiently.

Key Responsibilities

  • Respond to customer inquiries and perform proactive network surveillance.
  • Troubleshoot network layer and logical problems using standard isolation methodologies.
  • Utilize tools for router access, circuit layout, automated circuit testing, and ticket management.
  • Analyze network surveillance data and address issues identified through analytics.
  • Support customer service requests and provide timely resolutions.
  • Ensure compliance with ITIL processes and best practices.

Required Skills & Qualifications

  • Bachelor’s degree in Computer Science or related field (preferred).
  • 3+ years of relevant networking experience in a lab or production environment.
  • Strong hands-on experience with Cisco or Juniper routers and LAN switches.
  • Solid knowledge of networking protocols : IPVPN, IP, MPLS, OSPF, EIGRP, BGP, IPSec.
  • Familiarity with network management and performance analysis tools.
  • Understanding of DNS, NTP, Firewalls, ACLs, and IPv6.
  • Active CCNA certification is required.
  • ITIL experience preferred.
  • Strong problem-solving, analytical, and communication skills.
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    Lab Engineer • Downingtown, PA, US

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