Join to apply for the Staff User Designer role at Michaels Stores
The Staff Product Designer is responsible for creating user-centered experiences to support Michael’s digital touchpoints for our makers and our store team members (including websites, apps, and in-store experiences / solutions like self-checkout and point of sale). Through an advanced understanding of user-centered design principles and digital best practices, this role will effectively communicate solutions to both technical and non-technical audiences.
Major Activities
- Drive and execute multiple projects plans within a specific touchpoint
- Collaborate with business owners of various systems / applications to balance priorities between feature creation and the user experience enhancements
- Analyze business strategy, customer needs, and competitive learning to identify opportunities for continuous improvement
- Provide a holistic perspective of the project planning process
- Review and provide feedback on projects based on industry best practices in digital, e-comm and design
- Use iterative and collaborative design techniques to transform new concepts to products by storyboards / sketches / wireframes / Prototypes
Contribute to Design Team standards and processes
Expertise in leveraging Design Team standards and processesIdentify areas of opportunity and lead work to enhance standards and processesCollaboration and leadership
Collaborate and lead others within Design Team and across partner teamsLead and participate in design reviews by sharing work and mentoring othersLead and provide mentorship to Designers, including assigning and reviewing workDetermine the creation of project timelines and plans, and coordinate resources to accomplish themCollaborate with, present to, and mentor peers and partnersCollaborate with Tech leadershipPresent to peers, partners, and Tech leadershipMinimum Requirements
Bachelor’s Degree or equivalent experienceMinimum Special Certifications Or Technical Skills
Advanced experience in current design tools, i.e., Figma, Miro, Adobe Creative Suite) and advanced experience in collaboration tools i.e. JIRA, ConfluenceMinimum Type Of Experience The Job Requires
6-7 years of design experienceDigital portfolio demonstrating strong understanding of design including design systems, style guides, and end-to-end project executionStrong communication and interpersonal skillsPreferred Education
MFA (Fine Arts) or MSA (Design)Preferred Special Certifications Or Technical Skills
Certification from Nielson-Norman Interactive Design International, or other accredited program4 years of experience working in Agile / Scrum development processExperience with collaboration tools i.e., JIRA, ConfluencePreferred Type Of Experience The Job Requires
Experience conducting user research using various methodologiesBasic Knowledge of HTML, CSS, and / or JavaScriptMichaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and / or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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