Health Insurance Support SpecialistVirtualVocations • Sacramento, California, United States
Health Insurance Support Specialist
VirtualVocations • Sacramento, California, United States
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A company is looking for a Health Insurance Support Specialist.
Key Responsibilities
Navigate complex insurance verification, billing disputes, and benefit explanations
Handle credentialing inquiries, contract questions, and account access issues
Provide multi-channel support through phone, chat, and email interactions
Required Qualifications
Experience in healthcare benefits, billing, and verification
Prior experience in a BPO or call center environment
Knowledge of HIPAA compliance standards
Proficiency in using multiple systems and troubleshooting
Ability to manage high-volume support with professionalism
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