Front Desk Receptionist

Front Desk Receptionist

The Receptionist serves as the first point of contact for employees, vendors, and all other visitors, creating a welcoming and professional environment that reflects the values of the organization. This position manages front desk operations and provides administrative assistance to the corporate office team as needed. Reporting directly to the HR Director of Talent Management, the Receptionist plays an important role in ensuring smooth communication, operational efficiency, and positive experiences for employees and guests.

Reception & Front Desk Responsibilities

• Greet and welcome visitors, candidates, and employees with professionalism and warmth.
• Answer, screen, and route incoming calls in a courteous and efficient manner while following internal protocols.
• Monitor and manage the front entry of the corporate building.
• Maintain visitor logs and ensure proper check-in / out protocols.
• Manage incoming and outgoing mail, deliveries, and courier services.
• Maintain a clean, organized, and professional reception and lobby area.

Administrative & HR Support

Other Responsibilities

Work Environment

This position requires being onsite at the front desk during standard business hours. The role involves extended periods of sitting, frequent interaction with visitors and staff, and consistent use of phones, computers, and office equipment. The Receptionist is expected to maintain a professional appearance and demeanor at all times.

Qualifications

We offer a suite of industry-leading benefits, including :

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, New Horizon Academy reserves the right to modify, add, or remove duties as necessary or desired. E.O.E.