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Program Manager

Program Manager

DcodeFayetteville, NC, US
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Job Description

Job Description

Company Description

Dcode is a team of doers dedicated to bridging the gap between the speed of technology and the federal government. We align people, culture, policies, and processes to get tech in the hands of those who need it most. Operating at the nexus of government leaders, emerging tech companies, and venture capital, we turn roadblocks into results.

Job Description

Dcode is looking for a passionate Program Manager to help deliver high-impact programs that improve how our defense sector client identifies needs, finds the right solutions, and puts them into the hands of users quickly. You’ll manage projects from kickoff to delivery, coordinate resources (including our highly experienced Dcode Field Experts), and work directly with senior government leaders to ensure results.

You’ll help refine and run the structures, processes, and workflows that allow our teams to move from problem to solution efficiently—applying agile principles, contributing to user experience (UX) design, and identifying opportunities for automation. One day you might be planning an iterative delivery sprint and the next facilitating a stakeholder workshop. It’s fast-paced, meaningful work for someone who thrives on making things happen.

Salary range : $93,000-$125,000 plus bi-annual bonuses

Secret or Top Secret level security clearance preferred. Security clearance eligibility required.

Job Responsibilities

Client Success

  • Become a trusted partner for our federal clients as they bring innovative, agile approaches into their missions.
  • Help design and stand up operational structures to deliver technology and solutions quickly.
  • Anticipate client needs and work with leadership and Field Experts to develop solutions.
  • Offer creative, practical ideas for improving how the government operates—across policy, acquisitions, finance, culture, and processes—to make it more agile and innovative.
  • Facilitate workshops, write assessments, and turn complex information into clear, actionable recommendations.
  • Collect feedback and act on it to continuously improve the client experience.

Program and Project Delivery

  • Manage day-to-day delivery for assigned workstreams, producing high quality deliverables and measurable outcomes for your clients.
  • Identify and track client outcomes to ensure Dcode drives outsized value.
  • Apply agile principles to plan, execute, and adapt projects based on real-time feedback.
  • Participate in the UX design process to ensure solutions are intuitive, usable, and mission-ready.
  • Identify and help implement automation opportunities to make processes faster and more efficient.
  • Coordinate closely with Field Experts to bring the right expertise into projects at the right time.
  • Track progress against milestones and communicate updates clearly and frequently to stakeholders.
  • Operational Improvement

  • Capture lessons learned and recommend process improvements.
  • Track performance data and user feedback to help refine workflows.
  • Support efforts to remove policy, contracting, and operational barriers.
  • Contract & Resource Management

  • Understand and manage contract terms to ensure compliance at all times.
  • Flag risks early and work with leadership to resolve them quickly.
  • Implement solutions that make delivery more efficient and scalable.
  • Qualifications

    KEY SKILLS

  • 5+ years of relevant work experience; federal or DoD work preferred
  • Knowledge of government acquisition processes and comfort with agile project management.
  • Experience contributing to UX design and / or automation initiatives.
  • Experience managing client-facing projects from start to finish.
  • Strong organizational skills and the ability to manage multiple moving parts.
  • Comfort working with both technical experts and senior decision-makers.
  • The ability to challenge assumptions respectfully and offer better ways forward.
  • Clear, confident written and verbal communication skills.
  • A track record of problem-solving, working independently, and delivering results.
  • Additional Information

    You’ll love it here if :

  • Thrive in fast-paced, mission-driven environments.
  • Love figuring out how to make big, complex things run smoothly.
  • Are energized by working with smart, passionate teammates.
  • Don’t wait for permission to fix problems or seize opportunities.
  • Can give and take feedback without ego.
  • Bring energy, creativity, and persistence to everything you do.
  • We look for resilient hustlers :

    Our CEO busted her face on the balance beam in college and got back up… our CRO has knocked on a thousand doors, was rejected 999 times, and kept on knocking... What is your story?

    Equal Opportunity Statement

    We provide equal opportunity to all persons without regard to ethnicity, religion, sexual orientation, gender, family or parental status, national origin, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

    We believe diversity is a strength and aim to build an innovative and welcoming culture where people from all backgrounds feel respected and included. We believe that true innovation happens when everyone has the tools, resources, and opportunities to excel.

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