Mortgage Foreclosure Case Manager Liaison

Foreclosure Specialist

Responsible for ensuring all foreclosure milestones are met once a loan is referred to foreclosure. Also, responsible for communicating with the foreclosure attorneys, attending vendor calls, and postponing the foreclosure process when needed.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Prepare judgement figures. Ensure all foreclosure milestones are met within the required timeline. Monitor foreclosure attorney performance, prepare attorney scorecards and attend attorney scorecard meetings. Review and approve invoices. Handle attorney escalations. Work with other LOB's and the foreclosure attorney to postpone and resume the foreclosure process. Ensure investor, department and company guidelines are met. Maintain quality, productivity, attendance, and SLA expectations. All other duties as assigned.

Qualifications

Required Qualifications :

The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent. Four or more years of mortgage experience in Loss Mitigation, Post Foreclosure, Bankruptcy, Quality Assurance, or equivalent. Knowledge of collection, mortgage servicing, default servicing concepts, investor servicing guidelines and systems. Demonstrate proficiency and knowledge of Microsoft Office including Excel formulas. Proven ability to communicate and interact professionally with leaders, other LOB's and vendors. Strong interpersonal, time management, organizational skills. Ability to work in a constantly changing and fast-paced environment. Strong analytical and decision making skills. Ability to quickly grasp foreclosure concepts, identify gaps and resolve issues. Experience with using WebEx, GoToMeeting, Skype and other collaboration platform.

This is in office 4 days a week / 1 day remote.

Preferred Qualifications : Bachelor's degree in appropriate field Advanced knowledge of foreclosure investor (GSE, FHA, VA, USDA) and regulatory requirements Advanced knowledge of Clarifire, MSP, and ADM systems Project lead experience Vender monitoring experience

Other Job Requirements / Working Conditions

Sitting / Standing / Walking / Bending / Lifting

Sitting Constantly (more than 50% of the time)

Standing Choose an item.

Walking Occasionally (less than 25% of the time) Bending (if checked, indicate frequency) Choose an item. Lifting (if checked, indicate pounds) Up to 25 lbs.

Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy / fax machines, and printers.

Availability Able to work all hours scheduled, including overtime as directed by manager / supervisor and required by business need.

Travel Minimal and up to 10%