Executive Director of Internal Communications

Executive Director Of Internal Communications

The Executive Director of Internal Communications serves as the strategic leader and primary point of contact for employee-focused communications at Ivy Tech Community College, specifically as it relates to communications that come from the Systems Administration. This role develops, implements, and oversees a comprehensive internal communication strategy that drives employee engagement, enhances awareness of College programs, benefits, and initiatives, and fosters a strong sense of community among faculty and staff. The Executive Director works with College leadership to ensure that employees are informed, connected, and engaged with all aspects of the organization. Additionally, this position advises, supports, and provides resources to campus-based internal communicators to strengthen and align communication efforts across the statewide system.

Major Responsibilities :

In collaboration with Human Resources and Marketing, develop and execute a College-wide employee communication strategy aligned with Ivy Tech's mission, vision, and strategic plan.

Serve as an advisor to leadership on internal communications best practices and emerging trends and tools.

Partner with HR leadership to promote awareness and understanding of employee events, programs, and benefits.

Provide guidance, tools, and best practices to campus-based internal communicators to ensure consistent messaging, brand alignment, and communication quality.

Plan, design, write, and distribute monthly employee newsletters and ad hoc communications to ensure timely updates on College policies, processes, initiatives, events, and priorities.

With the support of the HR team, oversee the planning, design, and distribution of communications for key HR-led initiatives, including but not limited to :

• Open Enrollment : communications, flyers, documents, website content, and marketing materials.
• Wellness Programs : communications, promotional materials, and logistical support for events.
• Employee Engagement Survey : communication strategy, promotional materials, participation campaigns, and results-sharing.
• Employee Policy and Training Resources : communications and awareness campaigns to educate employees on policy changes, required compliance training, and promote professional development opportunities.

In collaboration with Marketing, create compelling and accessible content for multiple channels (email, intranet, video, digital signage, print, etc.).

Maintain a consistent voice, tone, and visual style aligned with Ivy Tech's brand standards.

Manage and enhance internal communication platforms, including employee-facing content on MyIvy, employee newsletters, intranet (via Microsoft SharePoint), and digital communication tools.

Identify and implement innovative ways to increase employee engagement and two-way communication between leadership and employees, ensuring that messages are delivered through the most effective channels and in ways that resonate with staff. This includes diversifying communication channels and facilitating specific employee events such as regularly scheduled Town Halls.

Develop metrics and feedback mechanisms to measure communication effectiveness and adjust strategies accordingly.

Facilitate collaboration and knowledge sharing among internal communicators at different campuses to build communication capacity and effectiveness statewide.

Partner with College leadership, HR, Marketing, and campus-based communication leads to ensure coordination and alignment of messages.

Collaborate with IT and other departments to optimize communication tools and technologies.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Supervision Received : Assistant Vice President for Communications and Public Affairs

Supervision Given : Not applicable.

Hire Salary : $80,000-$95,000 dependent on experience, education and skills.

Education, Experience, and Other Requirements :

Bachelor's degree in Communications, Marketing, Public Relations, Human Resources, or related field required; Master's degree preferred.

Minimum of 5 years of progressive experience in internal communications, employee engagement, or related field.

Experience in higher education, public sector, or mission-driven organizations preferred.

Key skills include :

Ivy Tech Community College is an accredited, equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.