Customer Service Representative
VirtualVocationsMission Viejo, California, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Remote Customer Service Representative.
Key Responsibilities
Act as the initial point of contact for inquiries related to the NJ Family Care Program
Document enrollment requests, status changes, and complaints accurately
Maintain proficiency in program policies and provide accurate information to applicants and beneficiaries
Required Qualifications and Education
High School diploma or GED
Basic understanding of a call center environment and customer service roles
Ability to establish effective working relationships with diverse individuals
Background and drug screening required
Commitment to achieving results through knowledge and empathy
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Customer Service Representative • Mission Viejo, California, United States
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