Virtual Chief Information Officer (vCIO)

Job Description :

Establishes and maintains Client business-level strategic relationships, then utilizing and building on these relationships to better understand Clients’ business goals and objectives. The Virtual Chief Information Officer (vCIO) is responsible for establishing technology budgeting and strategic roadmaps for Clients that both reduce business risk and facilitate technology improvements across the business.

Job Responsibilities :

• Perform regular onsite or remote Strategic Business Reviews (SBRs) with key Client stakeholders.
• Maintain and secure existing IT infrastructures.
• Maintain frequent remote unique touches with Clients.
• Maintain, plan, and develop a strategic roadmap profile for each Client.
• Complete VCIO alignment reviews, based on Technology Alignment Reviews.
• Maintain clear and precise business and alignment objectives for each Client.
• Maintain Clients’ technology budgets.
• Contribute to the maintenance of the ITS Standards Library.
• Actively participate in the Standards and Alignment Committee.
• Design and present technology proposals (in coordination with Design Desk).
• Provide professional services with a backlog of project work.
• Review project results for success criteria outcomes, budget, timelines, and client experience.
• Maintain strong Client relationships.
• Keep abreast of the development of relevant IT and telecommunication systems, hardware, and software applications within the industry.
• Conduct thorough checking and self-checking of information and documentation.
• Maintain Strategic Business Review files and keep related documentation in order.
• Assist in the training, mentoring, and development of staff.
• Perform general office duties as required.
• Liaise with, manage, and advise Clients, other consultants, and contractors, and attending meetings as required.
• Perform other appropriate duties and responsibilities as assigned.
• Adopt continuous learning and improvement processes in all aspects of the position.
• Implement, participate, and promote Company Policies and Procedures.
• Maintain a close coordination and working relationship with the Alignment Team.
• Bridging the gap between the client / business and the Alignment Team and Service Org.
• Investigate solutions based on individual client needs.
• Present specifications and requirements for purchasing of new servers, networking equipment, cloud solutions, etc., to the Design Desk Team.
• Review work plans presented by the Design Desk Team to ensure goals are being met for client.
• Proactively plan / review projects with clients that align with clients' business needs.
• Liaise with, manage, and advise customers, other consultants, and contractors, and attend meetings as required.
• Collaborate with other departments to deliver outstanding customer service.

Job Qualifications :

Experience / Skills :

Aptitude and Interpersonal Skills :

Other Requirements :

Job KPIs :

Compensation : Pay rate ranges from $100,000 / yr up to $125,000 / yr and may vary by experience and location.

Benefits :