Strategy and Customer Success Manager

Strategy and Customer Success Manager – Lead with Impact

Location : Hopkins (Minneapolis), MN

Company : Real Property Management-Viking

Type : Full-Time | On-Site or Hybrid

Compensation : $75,000–$90,000 base + performance incentives

Are you a dynamic, results-driven leader passionate about shaping strategy, empowering teams, and delighting customers? Real Property Management-Viking is seeking a Strategy and Customer Success Manager to take the helm of a thriving business unit. If you’re an energetic professional ready to drive innovation, foster growth, and make a meaningful impact, this is your chance to shine.

Why You’ll Thrive Here

At Real Property Management, we’re not just managing properties—we’re transforming lives through exceptional leadership and customer-focused strategies.

Rapid Growth : 40% year-over-year growth in 2024, with big plans for 2025.

Autonomy & Impact : Lead with freedom to shape strategies and build a high-performing team.

Dynamic Environment : Thrive in a fast-paced, supportive, and people-centric culture.

Career Acceleration : Step into a high-visibility role with opportunities to grow alongside a rapidly expanding company.

This is your opportunity to lead with purpose, innovate processes, and create exceptional experiences for teams, residents, and property owners.

What You’ll Do

As a Strategy and Customer Success Manager , you’ll drive operational excellence, team empowerment, and customer satisfaction with creativity and precision.

Shape Strategy & Drive Growth

• Develop and execute strategies to hit operational, customer service, and maintenance goals.
• Identify opportunities to innovate processes and boost efficiency.
• Lead high-impact projects that elevate business performance.

Empower Teams

Champion Customer Success

Who You Are

You’re a bold, energetic leader who thrives on driving results through strategy, people, and customer success.

Proven Leadership : You’ve led teams to success, coaching individuals into top performers.

Strategic Thinker : You set clear goals, leverage data, and innovate to achieve results.

Customer-Obsessed : You excel at building relationships and solving problems with a customer-first mindset.

Adaptable & Driven : You thrive in fast-paced settings and embrace new challenges with enthusiasm.

Tech-Savvy : Comfortable learning new systems and using data to inform decisions.

Bonus : Property management or real estate experience is a plus, but not required—we’ll teach you the industry. Bring your passion and leadership, and we’ll provide the tools to succeed.

Requirements

Compensation & Benefits

Base Salary : $75,000–$90,000 (based on experience).

Performance Incentives : Tied to labor efficiency, profitability, and goal achievement.

Nice Healthcare : Comprehensive health benefits.

Profit Sharing : Share in the company’s success.

Flexible Work Schedule : Balance work and life.

Paid Time Off : Recharge and thrive.

Ready to Lead with Purpose?

If you’re a young, talented, and energetic professional ready to drive strategy, empower teams, and deliver exceptional customer success, this is your moment to make a mark. Join a fast-growing company where your leadership will shape the future.

Apply today to lead, innovate, and grow with Real Property Management-Viking!