Field Services Technician II

Field Services Technician II Location :

• Full-Time Onsite – Fort Wayne, Indiana Department : MSP Reports To : MSP Field Services Team Lead About DAS Health DAS Health is a leader in Health IT & Management Solutions, committed to delivering proactive, personalized technical support and innovative solutions to our clients.
• Position Overview We are seeking a Field Services Technician II for a full-time onsite role in Fort Wayne, Indiana.
• In this position, you will be the primary IT support resource at one of our client locations, responsible for providing hands-on support for a wide range of IT systems and services across the company.
• This independent role is ideal for a self-starter who thrives in a client-facing environment and enjoys supporting users at all levels.
• Key Responsibilities Serve as the primary onsite IT support for the client, supporting all staff and departments.
• Communicate daily with client staff regarding service request updates.
• Resolve tickets within required Service Level Agreements.
• Manage assigned tickets through resolution, escalating when necessary.
• Standardize systems, processes, and tools to drive automation and rapid service restoration.
• Adhere to change management and documentation policies.
• Create and update client asset documentation.

Implement, troubleshoot, and provide intermediate support for :

Cultural fit :

What We Offer For full-time opportunities, DAS Health provides :

Apply today!