Talent.com
Implementation Manager

Implementation Manager

CD RecruitmentFremont, CA, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Onboarding Manager – Generative AI SaaS

Role Overview

Our client is looking for a proactive Customer Onboarding Manager to guide new customers through the critical first months of using their platform. This role is ideal for someone with experience in SaaS, martech, or salestech products, who enjoys solving problems, collaborating cross-functionally, and ensuring customers achieve measurable value quickly.

Key Responsibilities

  • Lead and manage the onboarding process for new enterprise customers.
  • Troubleshoot and resolve technical issues while supporting pilot programs through to full contracts.
  • Collect and translate customer feedback into actionable insights for product and engineering teams.
  • Help refine and document onboarding processes and contribute to broader GTM strategies.
  • Drive customer adoption, satisfaction, and ROI, thinking proactively to anticipate challenges.

What the Role Offers

  • Significant ownership and autonomy in shaping the customer experience.
  • Close collaboration with a high-performing, cross-functional team.
  • Leadership development opportunities in a generative AI software environment.
  • A team culture that values speed, excellence, and work-life balance.

    • Location

    Bay Area – hybrid model with 3 days per week in-office to foster collaboration and culture.

    Qualifications

  • 4–10 years in enterprise Customer Success, Onboarding, Solutions, or Implementation Engineering.
  • Bonus : Experience with marketing or sales technology solutions.
    • serp_jobs.job_alerts.create_a_job

    Implementation Manager • Fremont, CA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    SAFe Certified Lead Scrum Master

    SAFe Certified Lead Scrum Master

    VirtualVocationsSan Jose, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Lead Scrum Master.Key Responsibilities Guide teams on leveraging Agile / Scrum practices to maximize business value delivery Lead collaborative discussions and coordinat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Manager, REMS Data Programmer (Remote)

    Senior Manager, REMS Data Programmer (Remote)

    Jazz PharmaceuticalsPalo Alto, CA, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Lead Programmer

    Lead Programmer

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Lead Programmer.Key Responsibilities Manipulate large databases and generate reports for healthcare data analysis Monitor and assess FSP programmers' workload and over...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Programmer

    Senior Programmer

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Programmer to support long-term remote FSP projects.Key Responsibilities Manipulate large databases and generate reports for healthcare data analysis Create com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Manager

    IT Manager

    VirtualVocationsFremont, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Manager to oversee IT support and system management.Key Responsibilities Serve as the primary point of contact for IT troubleshooting and support for all employees ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Senior Manager, SecOps

    Technical Senior Manager, SecOps

    VirtualVocationsSanta Clara, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Senior Manager, SecOps.Key Responsibilities Act as the primary technical escalation point for complex operational issues Maintain and optimize critical syste...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    CRM Implementation Manager

    CRM Implementation Manager

    VirtualVocationsOakland, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a CRM Implementation Manager to lead client projects from Discovery through go-live.Key Responsibilities Lead client projects through the entire project lifecycle, includ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Technical Lead

    Technical Lead

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Lead to oversee a development team focused on CI / CD platform engineering and automation. Key Responsibilities Lead and mentor a team of CI / CD platform engineer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Full Stack Technical Lead Manager

    Full Stack Technical Lead Manager

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.permanent
    A company is looking for a Full-Stack Technical Lead Manager.Key Responsibilities Manage a team of engineers, ensuring quality and timeliness of software through planning meetings, code reviews, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    IT Project Manager, Expert

    IT Project Manager, Expert

    Pacific Gas and Electric CompanyOakland, CA, United States
    serp_jobs.job_card.full_time
    Job Category : Project / Program Management.Job Level : Individual Contributor.Business Unit : Information Technology.Information Systems Technology Services is a unified organization comprised of var...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Implementation Manager

    Implementation Manager

    VirtualVocationsSan Jose, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementation Manager to oversee client onboarding and support for cloud-based banking software. Key Responsibilities Implement cloud-based banking software and ensure...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Enablement Manager

    Technical Enablement Manager

    VirtualVocationsFremont, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Enablement Manager to lead the strategy and execution of technical enablement programs for Sales Engineers and Technical Account Managers.Key Responsibilities ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Software Engineer, Planner

    Senior Software Engineer, Planner

    WaymoMountain View, CA, United States
    serp_jobs.job_card.full_time
    Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver.Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on buildin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Integrated Photonics Technical Leader

    Integrated Photonics Technical Leader

    Cisco Systems, Inc.San Jose, CA, United States
    serp_jobs.job_card.full_time
    The application window is expected to close on 10 / 31 / 25.Job posting may be removed earlier if the position is filled or if sufficient number of applications are received. The Photonic Integrated Cir...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    C&I Application Director

    C&I Application Director

    S&C Electric CompanyAlameda, CA, United States
    serp_jobs.job_card.full_time
    As an S&C Electric team member, you'll work on projects that have real-world impact.You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Technical Leader

    Senior Technical Leader

    Cisco Systems, Inc.San Jose, CA, United States
    serp_jobs.job_card.full_time
    The application window is expected to close on : .Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Join Cisco's Customer Experience ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Enterprise Implementation Manager

    Enterprise Implementation Manager

    VirtualVocationsSan Francisco, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Enterprise Implementation.Key Responsibilities Oversee a team of Implementation Specialists for successful customer onboarding Report on customer satisfaction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Scrum Master II

    Scrum Master II

    VirtualVocationsSan Jose, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Scrum Master II.Key Responsibilities Facilitate Agile ceremonies and ensure effective team engagement Collaborate with Product Owners to prioritize and define backlog ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Flight Software Manager

    Flight Software Manager

    Reliable RoboticsMountain View, CA, United States
    serp_jobs.job_card.permanent
    We're building safety-enhancing technology for aviation that will save lives.Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally tra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Developer

    Senior Developer

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Developer / Technical Lead.Key Responsibilities Build, test, and ship high-quality code across web and mobile platforms Define and evolve the technical architec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30