Help Desk Analyst
LingaTechHarrisburg, PA, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionProvide technical support via phone for hardware, software, and systems. Assist users with password resets and basic troubleshooting using Active Directory and diagnostic tools. Investigate and resolve end-user issues by researching problems and guiding users through solutions. Escalate unresolved issues through Remedy to Tier 2 staff or third-party service providers. Deliver excellent customer service by maintaining clear and professional communication. Reset or restore LAN, mainframe, and user IDs / passwords using RACF or Active Directory. Coordinate repairs by dispatching and tracking service providers. Document and update knowledge base materials and troubleshooting guides. Support users with limited technical expertise using supplied documentation. Utilize ticketing and call tracking software to log and manage support requests. Troubleshoot and support Microsoft Windows 7 and Office 365 in a networked environment. Maintain strong organization and attention to detail while working in a fast-paced team. 1+ years of IT Service Desk and / or Call Center experience. 1+ years of experience using call tracking and ticketing software. 1+ years of demonstrated attention to detail and ability to be resourceful using supplied documentation. 1+ years of experience supporting users with limited technical knowledge of computers, software, hardware, and systems. 1+ years of strong communication skills and professional telephone manner. 1+ years of experience with basic User & Security Group administration in Active Directory. 1+ years of strong knowledge of Microsoft operating systems, especially Windows 7 and Office 365. 1+ years of experience troubleshooting and using Office 365 in a network environment (including permissions, calendar sharing, and delegation). 1+ years of excellent organizational skills in a fast-paced environment. Must be a self-motivated achiever who takes pride in delivering excellent customer service. Powered by JazzHR
Location :
- Harrisburg, PA Position Type : Hybrid Hybrid Schedule : Onsite 4 days a week Contract Length : 10 months + extensions Position Overview : This is a Tier 1 Help Desk Analyst role focused entirely on phone-based customer support, including password resets and basic application troubleshooting.
- Ideal candidates will bring strong customer service and communication skills , thrive in a team environment , and possess some foundational IT knowledge —though technical skills can be taught.
Duties :
Required Skills :
serp_jobs.job_alerts.create_a_job
Help Desk Analyst • Harrisburg, PA, US
Job_description.internal_linking.related_jobs
Help Desk Analyst (Onsite) Location : Harrisburg, PA Duration : 12 Months Overview : The Help Desk Analyst is doing call center work.
They are taking calls and helping people on the computer with login...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are seeking a highly motivated.This entry-level position is responsible for providing first-line technical support to internal users and resolving a wide range of IT-related issues.The ideal can...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
SOFT's client requests hybrid candidates for this role.Tues - Thurs in WIndsor, PA Office with Monday and Friday remote.Please note : Transmission Operations experience strongly preferred • Support ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days The Help Desk Analyst performs the skills listed below-.Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.
Investigates and resolves compu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Monday through Friday, 8 : 00 AM - 4 : 30 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward.
to innovate and advance all aspects ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Pyrotek is the most successful global industrial company you've never heard of (until now).Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Looking for temporary or seasonal work? Join Chewy’s Fulfillment Center Team and thrive in a fast-paced, safety-first environment that values your time, effort, and unique perspective.Whether you'r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
PU PURPOSE OF THE INTELLECTUAL DISABILITY DEPARTMENT : .To provide services to promote and support independence in the lives of individuals who have an intellectual disability.To enable them to live ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Position : Help Desk / Call Center Analyst.The Help Desk / Call Center Analyst provides call centerbased technical support by answering calls and emails, assisting users with logins, password resets...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Looking for temporary or seasonal work? Join Chewy’s Fulfillment Center Team and thrive in a fast-paced, safety-first environment that values your time, effort, and unique perspective.Whether you'r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our economy, moving.Be part o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks.
This is an easy-to-learn role with full training and ongoing support.No pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you ambitious and compassionate? Do you love taking care of people? Would you enjoy working to help Pennsylvania's most vulnerable citizens? If so, Aide Trainee is the position for you!.Seli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Looking for temporary or seasonal work? Join Chewy’s Fulfillment Center Team and thrive in a fast-paced, safety-first environment that values your time, effort, and unique perspective.Whether you'r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
HMS Networks makes the World more connected, productive and sustainable.HMS industrial communication products enable millions of machines such as robots, drives and air-conditioners to get connecte...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Looking for temporary or seasonal work? Join Chewy’s Fulfillment Center Team and thrive in a fast-paced, safety-first environment that values your time, effort, and unique perspective.Whether you'r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
Looking for temporary or seasonal work? Join Chewy’s Fulfillment Center Team and thrive in a fast-paced, safety-first environment that values your time, effort, and unique perspective.Whether you'r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Looking for temporary or seasonal work? Join Chewy’s Fulfillment Center Team and thrive in a fast-paced, safety-first environment that values your time, effort, and unique perspective.Whether you'r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Help Desk Analyst (Onsite)
Serigor Inc.Harrisburg, PA, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Help Desk Specialist
Prequel SolutionsHarrisburg, Pennsylvania, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Netflix IT Help Desk Technician
TradeJobsWorkforce17968 Sacramento, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Transmission System Operations Support (Hybrid)
Source of Future Technology, Inc.Windsor, Pennsylvania, United Statesserp_jobs.job_card.full_time
Help Desk Support
Prequel SolutionsHarrisburg, Pennsylvania, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Field Tech 1
Pace Analytical Services, LLCShamokin, PA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
ERP Support Analyst I - Carlisle, Pennsylvania
Pyrotek, Inc.Carlisle, PA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Fulfillment Specialist - Employee Assistance Program (EAP)
ChewyYork, PA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Client Support Specialist - Full-Time
Bell Socialization Services Inc.York, PA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Deliver Eats with Uber Eats
Uber eatsMount Holly Springs, PA, United Statesserp_jobs.job_card.full_time +1
Help Desk Analyst
Prequel SolutionsHarrisburg, Pennsylvania, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Fulfillment Specialist - Life and Disability Insurance
ChewyYork, PA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Logistics Support Associate
FedExLewisberry, PA, United Statesserp_jobs.job_card.full_time +2
- serp_jobs.job_card.promoted
Remote AI Task Reviewer – Flexible Hours, No Experience Needed
RLDGDillsburg, Pennsylvania, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Aide Trainee - Selinsgrove Center (1st Shift)
Commonwealth Of PennsylvaniaSelinsgrove, PA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Fulfillment Specialist - Referral Bonuses ($500 per referral)
ChewyYork, PA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Customer Support Specialist
HMS NetworksYork, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Fulfillment Specialist - 401(k) with company matching
ChewyYork, PA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Fulfillment Specialist (Fulfillment Center and Warehouse Team)
ChewyYork, PA, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Fulfillment Specialist (Full-time)
ChewyYork, PA, USserp_jobs.job_card.full_time +1