Administrative & Customer Service Coordinator

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Administrative & Customer Service Coordinator

Boca Raton, FL Full-Time | On-Site

Compensation : $45,000$50,000 base + commission + annual bonus

Are you someone who thrives in a fast-paced environment, loves helping people, and takes pride in being the go-to person on a high-performing team?

If youre a strong communicator, natural problem-solver, and master of multitasking, we want to meet you!

What Youll Be Responsible For :

1. Customer Service Excellence

• Be the first point of contact for our customersanswering calls, explaining our services, and delivering an exceptional experience from the start.

2. Dispatch & Schedule Coordination

• Dispatch technicians to job sites efficiently while managing updates through our internal scheduling systems. Keep the day running smoothly for both customers and team members.

3. Sales Support & Follow-Up

• Respond to customer inquiries about proposals, track pending leads, and support the sales team in closing opportunities.

4. Project Coordination & Communication

• Create and send proposals, maintain clear communication with clients and internal teams, and ensure all project files and documentation are complete and accurate.

What You Bring to the Table :

• Strong communication skillsyoure confident, professional, and personable with customers and coworkers.
• Comfortable using technology to stay organized, track projects, and manage details.
• A knack for multitasking, prioritizing, and staying calm under pressure.
• Exceptional attention to detailyou dont let things slip through the cracks.
• Experience in the restoration or service industry is a plus, but a positive attitude and customer-first mindset are non-negotiable.

What Youll Get :

• Compensation : $45,000$50,000 base salary (DOE) + commissions + annual performance bonus
• Benefits Package : Health, dental, and vision insurance, plus 401(k) with company match
• Paid Time Off : PTO and paid company holidays
• Professional Growth : Ongoing training in both technical skills and leadership development

About Us :

We are a locally owned business and proud member of the nations leading restoration franchise. That means you get the family-feel of a small team, with the tools and support of a nationally recognized brand. We work hard, celebrate wins, and support each other every step of the way.

Note : If we need to remind you to stay organized, deliver excellent service, or bring energy to your daythis probably isnt the role for you. But if youre excited to make a difference every day, wed love to hear from you.